Professional Services Developer Advocate

Motive provides tools for physical operations management, serving 120,000+ customers across transportation, logistics, construction, and other industries.
Backend
Mid-Level Software Engineer
Remote
501 - 1,000 Employees
3+ years of experience
Enterprise SaaS · Logistics

Description For Professional Services Developer Advocate

Motive is revolutionizing physical operations management with an integrated platform that combines safety, operations, and finance tools into a single system. As a Professional Services Developer Advocate, you'll be at the forefront of partner and customer success, working with Motive's API ecosystem.

Your role will be crucial in bridging the technical gap between Motive's platform and partner integrations. You'll work directly with third-party developers, providing technical guidance and ensuring successful API implementations. This position combines technical expertise with relationship management, requiring you to both understand complex API integrations and manage end-to-end project delivery.

The ideal candidate will bring 3+ years of customer-facing technical experience, with strong knowledge of modern authentication methods and API standards. You'll need excellent communication skills to conduct technical training, create documentation, and manage stakeholder relationships across all organizational levels.

This is an excellent opportunity for someone who loves sharing technical knowledge and wants to impact a company serving over 120,000 customers across various industries, including transportation, logistics, construction, energy, and manufacturing. You'll be part of a company that values diversity and inclusion, working to make physical operations safer, more productive, and more profitable.

The role offers the flexibility of remote work while allowing you to make a significant impact on how businesses integrate with Motive's platform. You'll be responsible for everything from initial partner onboarding to ongoing relationship management and expansion, making this an ideal position for someone who enjoys both technical challenges and strategic partnership development.

Last updated an hour ago

Responsibilities For Professional Services Developer Advocate

  • Help third-party developers integrate with Motive platform APIs
  • Provide technical training and troubleshooting support to implementation teams
  • Manage partner relationships from onboarding to ongoing expansion
  • Collaborate with internal teams on integration go-lives
  • Create technical content through webinars, blog posts, and reference guides
  • Update internal and external facing integration documentation

Requirements For Professional Services Developer Advocate

JavaScript
  • 3+ years experience in sales engineering, post-sales, or solutions/support engineering
  • Strong understanding of authentication methods, integration standards (OAuth 2.0, SFTP, Soap/Rest APIs, XML, JSON)
  • Experience leading multiple projects in a global organization
  • Excellent communication skills at all organizational levels
  • BS degree in Computer Science/Software Engineering/IT
  • PMP certification preferred

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