Professional Services Engineer

AI and ML-powered ecommerce leader helping companies increase value through real-time customer data insights and personalized experiences.
$87,000 - $105,000
Backend
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
2+ years of experience
AI · Enterprise SaaS · E-Commerce

Description For Professional Services Engineer

mParticle by Rokt is a leading customer data platform that recently merged to create a powerful force in the ecommerce and data analytics space. The company powers over 6.5 billion transactions and connects 400 million customers across the world's leading companies, with a valuation of $3.5 billion USD.

As a Professional Services Engineer, you'll be at the forefront of designing, developing, and deploying production-ready solutions for customer integrations. This role combines technical expertise with customer-facing responsibilities, requiring both strong engineering skills and excellent communication abilities. You'll work with cutting-edge platforms in machine learning, analytics, attribution, and marketing automation.

The position offers a competitive compensation package of $87,000 - $105,000 base salary plus variable compensation, equity, and comprehensive benefits. The role is based in New York City, with a hybrid work arrangement requiring 4 days in office per week.

Key responsibilities include developing scalable integrations, optimizing processes through improved documentation and reusable code templates, and collaborating across teams to ensure successful solution delivery. You'll need 2+ years of experience with production-level code, strong knowledge of RESTful APIs, and experience with microservice architectures and AWS.

The company culture emphasizes curiosity, innovation, and being a force for good. Benefits include equity participation, catered lunches, comprehensive health insurance, 401k matching, and various leave options. This is an excellent opportunity for a mid-level engineer looking to make an impact in a fast-growing technology company that's revolutionizing the ecommerce and customer data space.

Last updated a month ago

Responsibilities For Professional Services Engineer

  • Build scalable integrations tailored to customer requirements and specifications
  • Enhance the efficiency of Professional Services Engineering by improving documentation, tools, and reusable code templates
  • Partner closely with Customer Success and Professional Services teams
  • Translate customer needs into detailed technical requirements
  • Test and validate integrations to guarantee reliable deployments

Requirements For Professional Services Engineer

Python
  • 4-year undergraduate degree in Computer Science, Electrical Engineering, or equivalent experience
  • 2+ years of experience writing and deploying production-level code
  • Proficiency in building and consuming RESTful APIs
  • Experience building microservice architectures at scale
  • Experience managing CI/CD pipelines and working with AWS
  • Strong problem-solving mindset and attention to detail
  • Excellent written and verbal communication skills
  • Self-starter with ability to thrive in fast-paced environments

Benefits For Professional Services Engineer

401k
Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
Equity
  • Annual training allowance
  • Company equity for all employees
  • Catered lunch and healthy snacks
  • Gym membership
  • 4% dollar-for-dollar 401K matching
  • Fully funded premium health insurance
  • Dog-friendly office
  • Extra leave including bonus annual leave and sabbatical leave
  • Global offices in New York, Seattle, Sydney, Tokyo and London
  • Flexible work arrangements

Interested in this job?

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