Professional Services Engineer

AI and ML-powered ecommerce platform powering 6.5 billion transactions, connecting 400 million customers across world's leading companies.
$106,000 - $149,000
Backend
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
2+ years of experience
Enterprise SaaS · AI

Description For Professional Services Engineer

mParticle by Rokt is a leading customer data platform that recently merged to create a powerful ecommerce technology company valued at $3.5 billion USD. As a Professional Services Engineer, you'll be at the forefront of designing and implementing solutions that enable seamless integrations with our technology ecosystem. You'll work with cutting-edge platforms in machine learning, analytics, and marketing automation, serving hundreds of global brands.

The role offers a compelling compensation package ranging from $106,000 - $149,000, including base salary, equity, and comprehensive benefits. You'll be part of a dynamic team that powers over 6.5 billion transactions and connects 400 million customers across the world's leading companies.

Working in our San Francisco office, you'll collaborate with cross-functional teams to deliver scalable, high-quality solutions that meet customer requirements. The position requires expertise in building microservice architectures, managing CI/CD pipelines, and working with AWS technologies. You'll have the opportunity to work independently while receiving support from industry experts.

We offer a culture that values diversity, transparency, and smart humble people who enjoy building a disruptive business together. Benefits include equity participation, 401k matching, premium health insurance, training allowances, and flexible work arrangements. The company maintains a hybrid work model with 4 days in office, providing the perfect balance of collaboration and flexibility.

Join us in our mission to unlock real-time relevancy in ecommerce and beyond. We're a community of curious explorers with a bias for action, never afraid to venture into uncharted territories or challenge the status quo. If you're passionate about building scalable solutions and working with leading minds in data technology and marketing, this role offers an excellent opportunity to grow your career while making a significant impact.

Last updated 5 days ago

Responsibilities For Professional Services Engineer

  • Design, develop, and deploy production-ready solutions for customers
  • Build scalable integrations tailored to customer requirements
  • Enhance efficiency of Professional Services Engineering
  • Improve documentation, tools, and reusable code templates
  • Partner with Customer Success and Professional Services teams
  • Translate customer needs into technical requirements
  • Test and validate integrations

Requirements For Professional Services Engineer

Python
  • 4-year undergraduate degree in Computer Science, Electrical Engineering, or equivalent professional experience
  • 2+ years of experience writing and deploying production-level code
  • Proficiency in building and consuming RESTful APIs
  • Experience building microservice architectures at large scale
  • Experience managing CI/CD pipelines and working with AWS
  • Problem-solving mindset and strong attention to detail
  • Excellent written and verbal communication skills
  • Self-starter with a proactive attitude
  • Team player who supports others

Benefits For Professional Services Engineer

401k
Medical Insurance
Vision Insurance
Dental Insurance
Equity
  • 4% dollar-for-dollar 401K matching plan
  • Fully funded premium health insurance
  • Equity in the company
  • Annual training allowance
  • Catered lunch every day
  • Gym membership
  • Extra leave including bonus annual leave and sabbatical leave
  • Flexible work arrangements

Interested in this job?

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