Find Ndustrial Mid-Level Software Engineer software engineering jobs

Ndustrial is a Series B company that provides a market-leading SaaS platform called Nsight Energy Intensity Platform, which helps industrial facilities measure and improve their carbon footprint, energy spend, and profitability.

Ndustrial is seeking an experienced Technical Solutions Engineer to join their team. This role is crucial in ensuring clients have a seamless experience with the company's energy intensity solution, including SaaS in the cloud and IoT hardware in the field. The Technical Solutions Engineer will be the go-to expert for complex technical issues, working cross-functionally with product development and services teams to troubleshoot problems, provide solutions, and enhance product features.

Key responsibilities include:
- Serving as the primary point of contact for Tier 1 support requests and handling some Tier 2 support requests
- Diagnosing and resolving technical issues related to networking, cloud software, and IoT devices
- Creating and maintaining technical documentation and knowledge base articles
- Collaborating with engineering, product, and customer success teams
- Providing technical training to customers
- Managing support requests through a ticketing system
- Contributing to product testing and quality assurance efforts

The ideal candidate should have:
- A degree in Computer Science, Engineering, Math, Science, Information Technology/Systems, or equivalent experience
- At least 3 years of experience in a technical support role, preferably in a SaaS environment
- Strong understanding of networking principles, IoT technologies, and cloud-native environments
- Experience with database querying languages and API requests
- Ability to communicate technical concepts to non-technical audiences
- Willingness to learn and adapt to rapidly evolving technology

Ndustrial offers a range of benefits, including an open PTO policy, comprehensive health insurance, professional development stipend, 401K, and a hybrid work environment. The company is committed to making the world a better place by rooting out waste in the industrial sector and being a place where people can grow, have fun, and give back to the community.

Ndustrial seeks a Technical Solutions Engineer to support their energy intensity SaaS platform, troubleshoot IoT hardware, and ensure customer satisfaction.

Technical Solutions Engineer

QA Automation Engineer

Ndustrial is hiring a skilled Quality Assurance (QA) Automation Engineer to develop and execute exploratory and automated tests, ensuring product quality on their feature development team. The role involves designing, implementing, and executing both manual and automated test strategies for the Nsight Energy Intensity Platform. The QA Automation Engineer will work closely with developers, product managers, and other stakeholders to define quality metrics, develop test plans, and execute robust testing while contributing to the continuous improvement of software development processes.

Key responsibilities include:
- Participating in all phases of the software development lifecycle
- Collaborating with development teams to create effective test cases
- Designing and implementing automated tests for frontend and backend functionalities
- Identifying, reporting, and tracking defects
- Continuously improving the testing process
- Actively participating in daily stand-ups, sprint planning, and retrospectives
- Reviewing requirements and technical documents
- Creating detailed test plans and cases
- Performing regression testing
- Tracking quality assurance metrics

Ndustrial's mission is to accelerate the optimization of Energy Intensity in industrial facilities. They help customers measure and improve their carbon footprint, energy spend, and profitability. The company values Teamwork, Customer First, Quality, and Curiosity, and is committed to making the world a better place by rooting out waste in the industrial sector.

Ndustrial offers a range of benefits, including an open PTO policy, comprehensive health insurance, professional development stipends, and a hybrid work environment. They foster an inclusive and diverse workplace and encourage candidates who may not check every box on the job description to apply.

Ndustrial is seeking a QA Automation Engineer to develop and execute tests for their Nsight Energy Intensity Platform, ensuring product quality and reliability.

Ndustrial Mid-Level Software Engineer Software Engineering Jobs

Find Ndustrial Mid-Level Software Engineer software engineering jobs