Live Technical Launch Manager

Netflix is seeking an experienced Technical Launch Manager to drive the success of live shows as part of their expanded entertainment offering. The role involves cross-functional coordination of live shows, partnering with Engineering teams and stakeholders in Product, Production, and Marketing.

Responsibilities:

• Before the event: Ensure alignment on team responsibilities and show-specific features, lead readiness reviews, assess and resolve risks, coordinate pre-event testing and validation, and plan for day-of-event launch.
• During the event: Act as call leader, manage communication across teams, perform hands-on operational steps if needed, track issues, and coordinate escalations.
• After the event: Compile operations summaries and coordinate retrospectives.

Requirements:

• Experience in coordinating and operating live shows in the streaming domain
• Experience working closely with engineers (as a project manager, technical program manager, or operations engineer)
• Experience handling incidents in live streaming contexts
• Knowledge of live streaming systems, broadcast technology, encoding, and media delivery
• Excellent communication and organizational skills
• Ability to collaborate effectively with all stakeholders
• Thrives in fast-paced environments and remains calm amid ambiguity
• Ability to execute details while driving strategic direction

Netflix is an equal-opportunity employer that celebrates diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or other protected characteristics.