Software Engineer 5 - Device Reliability

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games.
$100,000 - $720,000
Embedded
Principal Software Engineer
Remote
5,000+ Employees
5+ years of experience
Consumer

Description For Software Engineer 5 - Device Reliability

Netflix, a global entertainment leader with 283 million subscribers, is seeking a Principal Software Engineer for their Device Reliability team. This role is crucial in ensuring the reliability of Netflix streaming across hundreds of different device types, including Smart TVs, Blu-ray players, and set-top boxes. The position combines technical expertise with leadership, focusing on post-launch monitoring, issue resolution, and service improvement.

The ideal candidate will bring 5+ years of experience in Consumer Embedded devices, with strong capabilities in data analysis, troubleshooting, and automation. You'll be working with cutting-edge technology, managing device health monitoring, and driving improvements in product reliability. The role offers exposure to major consumer electronics brands like Samsung, LG, Amazon, and Roku.

This is an opportunity to make a significant impact on Netflix's streaming service quality, working with cross-functional teams and partners. The position offers competitive compensation ($100,000-$720,000), with the flexibility to choose between salary and stock options. Netflix provides comprehensive benefits, including health coverage, 401(k) matching, and generous time-off policies.

The role combines technical depth with business impact, requiring someone who can handle complex technical challenges while collaborating effectively with partners. You'll be part of the Client and Partner Technologies organization, directly influencing the streaming experience for millions of users worldwide. The position offers the unique satisfaction of working on products that are visible in homes across the globe.

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Responsibilities For Software Engineer 5 - Device Reliability

  • Post-launch monitoring of Netflix on various devices
  • Triaging and root cause analysis of issues
  • Device health monitoring across hundreds of device types
  • Building resilient products and improving processes
  • Developing automation tools for monitoring and incident response
  • Cross-functional collaboration with internal and external teams
  • Conducting analysis to improve detection and reliability

Requirements For Software Engineer 5 - Device Reliability

Java
JavaScript
Node.js
Python
  • Experience working on Consumer Embedded devices
  • Analytical approach to large data sets
  • World-class troubleshooting skills
  • Proven track record in on-call and incident management
  • Expert at developing automation tools
  • Experience with large-scale client-server solutions
  • Proficiency in programming languages (Java/Python/Javascript/Node.js)
  • Knowledge of SQL, data analytics, and data visualization
  • 5+ years of relevant experience

Benefits For Software Engineer 5 - Device Reliability

401k
Medical Insurance
Mental Health Assistance
Vision Insurance
Dental Insurance
Parental Leave
  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • 35 days annual paid time off for hourly employees
  • Flexible time off for salaried employees

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