Support Solutions Engineer (L5) - Cloud Infrastructure Engineering

Netflix, a global entertainment powerhouse with 283 million subscribers, is seeking a Support Solutions Engineer for their Cloud Infrastructure Engineering team. This role combines technical expertise with customer service excellence, focusing on empowering Netflix's engineering workforce through superior support and continuous improvement.

The position offers an exciting opportunity to work with cutting-edge cloud infrastructure and tooling while being part of Netflix's unique culture that values innovation and excellence. As a Support Solutions Engineer, you'll be at the forefront of maintaining and enhancing the developer experience for one of the world's leading streaming platforms.

The role requires a blend of technical prowess in cloud computing, Linux systems, containerization, and automation, alongside strong customer service abilities. You'll be responsible for troubleshooting complex technical issues, developing automation solutions, and contributing to the improvement of support tools and documentation.

What makes this role particularly attractive is Netflix's renowned culture of freedom and responsibility, competitive compensation structure ($100,000 - $720,000), and comprehensive benefits package. The position offers the flexibility of remote work while being connected to Netflix's Los Gatos office, providing the best of both worlds for work-life balance.

This is an ideal opportunity for a technically skilled professional who is passionate about customer service, automation, and continuous improvement in a dynamic, fast-paced environment. Join Netflix to help shape the future of entertainment technology while working with some of the industry's most innovative minds.