Supporting retail and hospitality industry for over 22 years, providing field service maintenance to major hospitality chains across the UK

nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer to join their team in Harrow. This role combines technical expertise with customer service, focusing on supporting the retail and hospitality industry across the UK. The position offers a unique opportunity to work with a variety of technical equipment, from EPoS systems to digital menu boards and network infrastructure.

The role operates on a 3-days-on, 3-days-off rotation, including weekends and bank holidays, with 13-hour shifts. The company provides comprehensive support with a brand-new van equipped with modern amenities and custom racking for equipment transport. The base salary of £27,057 includes an on-call supplement, reflecting the role's demanding nature.

As a Field Service Engineer, you'll be responsible for installing, maintaining, and troubleshooting various technical systems at client locations. The position requires a full UK manual driver's license and willingness to travel, as you'll be covering the Harrow area and potentially other UK locations with occasional overnight stays.

The company offers excellent benefits, including a company van with fuel card, 28 days annual leave, ongoing training opportunities, and regular company events. Their new 20,000 sq ft HQ facility in Tipton serves as the central hub for operations, repairs, and support services.

This role is ideal for someone with a technical background in IT support, installations, or telecommunications, though specific EPoS experience isn't mandatory as training will be provided. The position offers a perfect blend of technical work and client interaction, making it suitable for those who enjoy both problem-solving and customer service.

Working for nGeneration means joining a company that values employee development and maintains strong relationships with major hospitality chains across the UK. The role offers stability, clear progression opportunities, and the chance to work with cutting-edge retail and hospitality technology systems.

Field Service Engineer position at nGeneration, supporting retail and hospitality clients with technical installations and maintenance in Harrow, UK. £27,057 annual salary with company van and benefits.

Field Service Engineer - Harrow

nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer based in Reading, UK. This role combines technical expertise with client-facing responsibilities in the retail and hospitality industry. The position offers a salary of £27,057 per annum (including On-Call Supplement) and operates on a unique 3 days on, 3 days off rota basis with 13-hour shifts.

The ideal candidate will have experience in IT Technical Support, Electronic Equipment Installation, or Telecoms Engineering. While specific EPoS experience is preferred, comprehensive training will be provided. The role involves daily travel to client sites, maintaining and installing various technical equipment including EPoS systems, digital displays, and network infrastructure.

Working from nGeneration's brand-new 20,000 sq ft HQ facility in Tipton, you'll be equipped with a modern company van featuring air conditioning, car play, and customized racking. The company offers excellent benefits including a fuel card, 28 days annual leave, and regular team events.

This position is perfect for technically-minded individuals who enjoy hands-on work, problem-solving, and direct client interaction. The role offers stability with a permanent contract and the opportunity to work with major hospitality chains across the UK. The unique shift pattern and comprehensive benefits package make this an attractive opportunity for those seeking work-life balance in a technical field.

Key responsibilities include conducting site surveys, installing and maintaining various technical equipment, and providing prompt technical support to clients. The successful candidate must have a full UK manual driver's license and be comfortable with extensive travel, including occasional overnight stays.

Field Service Engineer position at nGeneration, providing technical support and maintenance for retail and hospitality equipment in Reading, UK. £27,057/year with company van and benefits.

Field Service Engineer - Reading

nGeneration is a well-established company with over 22 years of experience in supporting the retail and hospitality industry through field service maintenance. They are seeking a Field Service Engineer based in Harrow to join their team. The role involves daily client visits for installing, maintaining, and troubleshooting various technical equipment including EPoS systems, chip and pin devices, and network infrastructure.

The position offers a structured work schedule with 13-hour shifts on a 3 days on, 3 days off rotation. The company provides comprehensive support including a modern company van equipped with latest features and a fuel card. The role is ideal for someone with a technical background in IT support, installations, or telecommunications, though specific EPoS experience is not mandatory as training will be provided.

The company operates from a 20,000 sq ft HQ facility in Tipton, serving major hospitality chains across the UK. This role offers an excellent opportunity for someone looking to develop their career in technical support within the retail and hospitality sector. The position combines hands-on technical work with client-facing responsibilities, making it perfect for those who enjoy both technical problem-solving and customer interaction.

Benefits include 28 days annual leave, ongoing training opportunities, and regular company events. The role offers a salary of £27,057 per annum including an on-call supplement. While based in Harrow, the position requires flexibility for UK-wide travel with occasional overnight stays, making it suitable for candidates who enjoy a dynamic work environment and are comfortable with regular travel.

Field Service Engineer position at nGeneration, supporting retail and hospitality clients with technical equipment maintenance and installation in Harrow, UK.

nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer to join their team in Bradford. This role represents an exciting opportunity in the retail and hospitality technology sector, where you'll be at the forefront of maintaining and installing critical technical infrastructure for major hospitality chains across the UK.

The position offers a structured working pattern of 13-hour shifts on a 3 days on, 3 days off rotation, including weekends and bank holidays. The annual salary of £27,057 includes an on-call supplement, reflecting the role's importance and demanding nature. The company provides comprehensive support for their field engineers, including a modern, well-equipped van featuring air conditioning, car play, reversing camera and sensors, satellite navigation, and customized racking.

As a Field Service Engineer, you'll be responsible for maintaining and installing various technical equipment, including EPoS systems, chip and pin devices, digital menu boards, and network infrastructure. The role requires a blend of technical expertise and customer service skills, as you'll be the face of nGeneration when visiting client sites.

The company operates from a state-of-the-art 20,000 sq ft HQ facility in Tipton, serving as the central hub for operations, repairs, support, staging, and warehousing. While previous EPoS experience is beneficial, the company provides comprehensive training for the right candidate with a background in IT Technical Support, Electronic Equipment Installation, or similar technical fields.

This role would be ideal for someone who enjoys a dynamic working environment, has a passion for technology, and excels in customer-facing situations. The position offers excellent benefits, including a company van, fuel card, generous annual leave, and regular company events, making it an attractive opportunity for career growth in the technical service industry.

The successful candidate will need to be comfortable with daily travel and occasional overnight stays, as the role involves serving clients across various locations. This position offers the perfect blend of technical challenge and customer interaction, with the backing of a company that has built a strong reputation in the industry over more than two decades.

Field Service Engineer position at nGeneration, supporting retail and hospitality industry with technical maintenance and installations.

Field Service Engineer - Bradford

nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK.

Field Service Engineer / Field Support Technician role at nGeneration, a well-established company delivering technical services and hardware for the Retail and Hospitality Industry. The role involves installing, integrating, and testing EPoS hardware and software applications, as well as supporting and troubleshooting electronic/technical devices/hardware.

**Key Details:**
- Salary: £30,057 per annum (Including On-Call Supplement)
- Job Type: Full-Time, Permanent
- Working Hours: 13 Hour Shifts, 3 Days on 3 Days off rota basis (inclusive of weekends and bank holidays)
- Locations: North East, North West, Central, South East & South West (UK-wide travel and overnight stays required)
- Requirements: Full UK Manual Driver's License

**Responsibilities:**
- Visit customer sites to install, refurbish, and maintain various types of technical equipment
- Conduct site surveys and audits for clients
- Troubleshoot and resolve technical, hardware, or software issues
- Set up Wi-Fi devices and identify faults with data network cables
- Document troubleshooting steps and actions

**Benefits:**
- Company Van and Fuel Card
- Training opportunities
- Annual Performance Bonus
- 28 Days Annual Leave
- Company Events and Team Parties

nGeneration offers a brand-new HQ facility in Tipton, Midlands, with on-site repairs, support hub, staging, and warehousing. The company provides excellent support for Field Service Engineers to perform their job effectively and efficiently.

This role is ideal for candidates with experience in IT Technical Support, Electronic Equipment Installation, Telecoms or Broadband Engineering, or similar fields. EPoS experience is desirable but not essential, as training will be provided. The successful candidate should have a technical mindset, logical approach to troubleshooting, and excellent client-facing skills.

Field Service Engineer role at nGeneration, installing and maintaining technical equipment for retail and hospitality industry across UK. £30,057/year, full-time.

Field Service Engineer / Field Support Technician role at nGeneration, a well-established company delivering technical services and hardware for the Retail and Hospitality Industry. The role involves installing, integrating, and testing EPoS hardware and software applications, as well as providing on-site support and troubleshooting.

Key Details:
- Salary: £29,057 per annum (Including On-Call Supplement & Outer London Living Weighting Allowance)
- Job Type: Full-Time, Permanent
- Working Hours: 13 Hour Shifts, 3 Days on 3 Days off rota basis (inclusive of weekends and bank holidays)
- Locations: North East, North West, Central, South East & South West (UK-wide travel and overnight stays required)

Responsibilities:
- Visit customer sites to install, refurbish, and maintain various types of technical equipment
- Conduct site surveys and audits for clients
- Troubleshoot and resolve technical, hardware, or software issues
- Setup Wi-Fi devices and identify faults with data network cables
- Document troubleshooting steps and actions

Requirements:
- Experience in IT Technical Support, Electronic Equipment Installation, Telecoms or Broadband Engineering
- Full UK Manual Driver's License (essential)
- Technical mindset with a logical and methodical approach to troubleshooting
- Excellent communication skills (written and verbal)
- Willingness to travel daily and for overnight stays

Benefits:
- Company Van and Fuel Card provided
- Training opportunities
- Company Events and Team Parties

nGeneration offers a brand-new HQ facility in Tipton, Midlands, with on-site repairs, support hub, staging, and warehousing. Join a company with over 22 years of experience in supporting the retail and hospitality industry.

Field Service Engineer role at nGeneration, supporting retail and hospitality industry with technical services and hardware maintenance across the UK.

nGeneration is a well-established company that delivers and supports a wide range of technical services and hardware for the Retail and Hospitality Industry, with over 22 years of experience.

nGeneration is seeking a Field Service Engineer / Field Support Technician for a full-time, permanent position. The role involves daily visits to client locations to install, refurbish, and maintain various types of technical equipment, including EPoS systems, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, and Wi-Fi. 

Key responsibilities include:
- Conducting site surveys and audits
- Troubleshooting and resolving technical, hardware, or software issues
- Setting up Wi-Fi devices and identifying faults with data network cables
- Providing on-site equipment swap-out services

The ideal candidate should have experience in IT Technical Support, Electronic Equipment Installation, Telecoms or Broadband Engineering, or a similar environment. Experience with EPoS systems is desirable but not essential, as training will be provided.

Work schedule: 13-hour shifts, 3 days on, 3 days off rota basis (including weekends and bank holidays)

Benefits:
- Company van with air conditioning, car play, reversing camera, satellite navigation, and customized racking
- Fuel card
- Training opportunities
- Company events and team parties

Requirements:
- Full UK Manual Driver's License (essential)
- Willingness to travel and stay overnight when required
- Technical mindset with a logical and methodical approach to troubleshooting
- Excellent communication skills (written and verbal)

This role offers an opportunity to work with a company that has been supporting the retail and hospitality industry for over two decades, providing field service maintenance to major hospitality chains across the UK. The company's headquarters, located in Tipton, Midlands, serves as the central base for all operations, including on-site repairs, support hub, staging, and warehousing.

Field Service Engineer position at nGeneration, supporting technical services in the Retail and Hospitality Industry across the UK.

Field Service Engineer - Sheffield

nGeneration is seeking a Field Service Engineer / Field Support Technician to join their team. This role involves daily visits to client locations for installing, refurbishing, and maintaining various technical equipment in the retail and hospitality industry. Key responsibilities include conducting site surveys, troubleshooting hardware and software issues, and providing excellent client-facing service. The ideal candidate should have experience in IT Technical Support, Electronic Equipment Installation, or a similar field. EPoS experience is desirable but not required, as training will be provided. The position offers a company van, fuel card, and various benefits including training opportunities, annual performance bonus, and 28 days of annual leave. This role requires extensive travel, including potential overnight stays, and a full UK manual driver's license is essential. The work schedule involves 13-hour shifts on a 3 days on, 3 days off rota basis, including weekends and bank holidays. Join nGeneration's team and contribute to their 22-year legacy of supporting the retail and hospitality industry across the UK.

Field Service Engineer at nGeneration: Install and maintain technical equipment for retail and hospitality. IT support experience preferred. Full UK driving license required.

nGeneration Engineering Jobs

Supporting retail and hospitality industry for over 22 years, providing field service maintenance to major hospitality chains across the UK