Field Service Engineer

nGeneration is seeking a Field Service Engineer / Field Support Technician to join their team. This role involves daily visits to client locations for installing, refurbishing, and maintaining various technical equipment in the retail and hospitality industry. Key responsibilities include conducting site surveys, troubleshooting hardware and software issues, and providing excellent client-facing service. The ideal candidate should have experience in IT Technical Support, Electronic Equipment Installation, or a similar field. EPoS experience is desirable but not required, as training will be provided. The position offers a company van, fuel card, and various benefits including training opportunities, annual performance bonus, and 28 days of annual leave. This role requires extensive travel, including potential overnight stays, and a full UK manual driver's license is essential. The work schedule involves 13-hour shifts on a 3 days on, 3 days off rota basis, including weekends and bank holidays. Join nGeneration's team and contribute to their 22-year legacy of supporting the retail and hospitality industry across the UK.