Field Service Engineer - Bradford

nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer to join their team in Bradford. This role represents an exciting opportunity in the retail and hospitality technology sector, where you'll be at the forefront of maintaining and installing critical technical infrastructure for major hospitality chains across the UK.

The position offers a structured working pattern of 13-hour shifts on a 3 days on, 3 days off rotation, including weekends and bank holidays. The annual salary of £27,057 includes an on-call supplement, reflecting the role's importance and demanding nature. The company provides comprehensive support for their field engineers, including a modern, well-equipped van featuring air conditioning, car play, reversing camera and sensors, satellite navigation, and customized racking.

As a Field Service Engineer, you'll be responsible for maintaining and installing various technical equipment, including EPoS systems, chip and pin devices, digital menu boards, and network infrastructure. The role requires a blend of technical expertise and customer service skills, as you'll be the face of nGeneration when visiting client sites.

The company operates from a state-of-the-art 20,000 sq ft HQ facility in Tipton, serving as the central hub for operations, repairs, support, staging, and warehousing. While previous EPoS experience is beneficial, the company provides comprehensive training for the right candidate with a background in IT Technical Support, Electronic Equipment Installation, or similar technical fields.

This role would be ideal for someone who enjoys a dynamic working environment, has a passion for technology, and excels in customer-facing situations. The position offers excellent benefits, including a company van, fuel card, generous annual leave, and regular company events, making it an attractive opportunity for career growth in the technical service industry.

The successful candidate will need to be comfortable with daily travel and occasional overnight stays, as the role involves serving clients across various locations. This position offers the perfect blend of technical challenge and customer interaction, with the backing of a company that has built a strong reputation in the industry over more than two decades.