Field Service Engineer - Harrow

nGeneration is a well-established company with over 22 years of experience in supporting the retail and hospitality industry through field service maintenance. They are seeking a Field Service Engineer based in Harrow to join their team. The role involves daily client visits for installing, maintaining, and troubleshooting various technical equipment including EPoS systems, chip and pin devices, and network infrastructure.

The position offers a structured work schedule with 13-hour shifts on a 3 days on, 3 days off rotation. The company provides comprehensive support including a modern company van equipped with latest features and a fuel card. The role is ideal for someone with a technical background in IT support, installations, or telecommunications, though specific EPoS experience is not mandatory as training will be provided.

The company operates from a 20,000 sq ft HQ facility in Tipton, serving major hospitality chains across the UK. This role offers an excellent opportunity for someone looking to develop their career in technical support within the retail and hospitality sector. The position combines hands-on technical work with client-facing responsibilities, making it perfect for those who enjoy both technical problem-solving and customer interaction.

Benefits include 28 days annual leave, ongoing training opportunities, and regular company events. The role offers a salary of £27,057 per annum including an on-call supplement. While based in Harrow, the position requires flexibility for UK-wide travel with occasional overnight stays, making it suitable for candidates who enjoy a dynamic work environment and are comfortable with regular travel.