Field Service Engineer - Nottingham

nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer for their Nottingham location. This role combines technical expertise with customer service, focusing on supporting the retail and hospitality industry across the UK. The position offers a structured work schedule with 13-hour shifts on a 3-days-on, 3-days-off rotation.

The role involves daily travel to client sites, installing and maintaining various technical equipment including EPoS systems, chip and pin devices, digital displays, and network infrastructure. The successful candidate will receive a fully-equipped company van with modern amenities and comprehensive training to ensure success in the role.

This is an excellent opportunity for someone with a technical background looking to develop their career in field service engineering. The position offers a competitive salary of £27,057 per annum (including on-call supplement) and comes with attractive benefits including a company van, fuel card, and regular team events.

The ideal candidate should have at least 1 year of IT support experience, though specific EPoS experience is not mandatory as training will be provided. Strong problem-solving abilities, excellent communication skills, and a willingness to travel are essential. The role offers a perfect blend of technical work and customer interaction, making it ideal for someone who enjoys both aspects of the job.

Working from the company's new 20,000 sq ft HQ facility in Tipton, you'll be part of a supportive team with excellent backend support to help you perform your duties effectively. This role offers a unique opportunity to work with major hospitality chains while developing your technical and customer service skills.