nGeneration, a well-established company with over 22 years of experience, is seeking a Field Service Engineer based in Reading, UK. This role combines technical expertise with client-facing responsibilities in the retail and hospitality industry. The position offers a salary of £27,057 per annum (including On-Call Supplement) and operates on a unique 3 days on, 3 days off rota basis with 13-hour shifts.
The ideal candidate will have experience in IT Technical Support, Electronic Equipment Installation, or Telecoms Engineering. While specific EPoS experience is preferred, comprehensive training will be provided. The role involves daily travel to client sites, maintaining and installing various technical equipment including EPoS systems, digital displays, and network infrastructure.
Working from nGeneration's brand-new 20,000 sq ft HQ facility in Tipton, you'll be equipped with a modern company van featuring air conditioning, car play, and customized racking. The company offers excellent benefits including a fuel card, 28 days annual leave, and regular team events.
This position is perfect for technically-minded individuals who enjoy hands-on work, problem-solving, and direct client interaction. The role offers stability with a permanent contract and the opportunity to work with major hospitality chains across the UK. The unique shift pattern and comprehensive benefits package make this an attractive opportunity for those seeking work-life balance in a technical field.
Key responsibilities include conducting site surveys, installing and maintaining various technical equipment, and providing prompt technical support to clients. The successful candidate must have a full UK manual driver's license and be comfortable with extensive travel, including occasional overnight stays.