Project Engineer

IT Services and Solutions provider for Hospitality, Leisure, and Retail Industry with over 22 years of experience.
$25,214
Backend
Mid-Level Software Engineer
In-Person
11 - 50 Employees
2+ years of experience
Enterprise SaaS · Hospitality

Description For Project Engineer

nGeneration, a well-established IT Services provider with over 22 years of experience, is seeking a Project Engineer to join their team. Based at their brand-new 20,000 sq ft HQ facility in Tipton, this role focuses on implementing IT and EPoS systems for clients in the hospitality, leisure, and retail sectors.

As a Project Engineer, you'll be responsible for system implementation, user training, and providing go-live support across multiple customer sites. This role requires extensive travel and occasional overnight stays, with the company providing accommodation and expense coverage. You'll work closely with third-party vendors and maintain strong customer relationships while ensuring all documentation and processes are properly maintained.

The ideal candidate should possess EPOS experience, hospitality IT knowledge, and strong customer service skills. A full UK driving license is essential as a company vehicle will be provided. This is an excellent opportunity for someone who enjoys a dynamic work environment and wants to be part of a company that values employee growth and work-life balance.

The position offers comprehensive benefits including continuous learning opportunities, generous annual leave, and regular team events. The company's state-of-the-art headquarters provides a modern working environment with strong support systems for field staff. If you're passionate about technology implementation and customer service in the hospitality sector, this role offers both challenge and reward.

Last updated 2 months ago

Responsibilities For Project Engineer

  • Conduct thorough preparation checks prior to attending sites
  • Attend customer sites to conduct implementation services
  • Conduct system coaching and training
  • Provide Go Live Support to management and staff
  • Act as coordinator of all third parties on site
  • Complete all site-specific documentation
  • Build excellent customer relationships
  • Comply with all company business processes

Requirements For Project Engineer

  • Full UK Manual Driving License
  • EPOS Experience
  • Hospitality IT Experience
  • Customer Service Skills
  • Understanding of IT Hardware
  • Willing to travel

Benefits For Project Engineer

  • Training and continuous learning opportunities
  • 28 Days Annual Leave
  • Company Events and Team Parties
  • Company Vehicle

Interested in this job?

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