Site Reliability Engineer - W6759

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together®," Nisum has grown to over 1,800 professionals across the United States, Chile, Colombia, India, Pakistan and Canada. As a Site Reliability Engineer at Nisum, you'll be responsible for providing Level 2/3 production support for eCommerce applications, identifying and resolving incidents promptly. You'll analyze root causes of production issues, perform code fixes, and deploy changes following best practices. Collaboration with development and operations teams to maintain application stability and performance is crucial. You'll monitor application logs, metrics, and alerts to identify potential issues proactively, document support activities, and participate in on-call support rotation. The ideal candidate should have proficiency in debugging, troubleshooting, and fixing Java-based applications, familiarity with web technologies, databases, and application servers, and experience with monitoring tools and ticketing systems. Strong problem-solving skills, ability to work under pressure, and excellent communication skills are essential. Join Nisum to build success together in the dynamic world of digital commerce!