Supplier Stock Support Engineer

Nivoda is seeking a Supplier Stock Support Engineer to join their team in Mumbai. This role combines technical expertise with customer support, focusing on maintaining seamless communication with international suppliers. The position requires a strong foundation in SQL, API integrations, and technical support, with 3-5 years of experience in application support.

The ideal candidate will be responsible for managing supplier relationships, troubleshooting technical issues, and ensuring smooth operation of inventory management systems. They will work with various integration points including APIs, FTP, and SFTP, while collaborating closely with multiple internal teams.

This role is perfect for someone who combines technical skills with strong communication abilities, as it involves regular interaction with international suppliers and internal stakeholders. Knowledge of the diamond or jewelry industry is advantageous, and multilingual skills (Hindi and Gujarati) are preferred.

The position offers significant growth opportunities within a rapidly expanding global company, along with competitive compensation. You'll be part of a dynamic environment where you can develop both technical and business skills while contributing to the company's success in the e-commerce jewelry space.

The role requires a unique blend of technical expertise and customer service skills, making it ideal for someone who enjoys both solving technical challenges and building strong business relationships. You'll be instrumental in maintaining and improving supplier relationships while ensuring technical systems run smoothly.