Developer Productivity Engineer

Nrwl provides developer productivity tools and solutions through their Nx platform and Nx Cloud services.
DevOps
Mid-Level Software Engineer
Remote
Enterprise SaaS

Description For Developer Productivity Engineer

Developer Productivity Engineers (DPEs) at Nx are crucial team members focused on helping engineering teams optimize their development processes through Nx adoption and Nx Cloud implementation. The role combines technical expertise with customer success responsibilities, making it ideal for those who excel in both technical implementation and client relationships. As a DPE, you'll be instrumental in supporting the sales cycle, leading product demonstrations, managing customer onboarding, and ensuring ongoing success through regular check-ins and reviews. The position requires a unique blend of technical knowledge about CI/CD optimization, development workflows, and the ability to communicate effectively with both engineers and senior management. You'll be responsible for improving development experience and CI times while building strong relationships with customer stakeholders. Success in this role is measured through account retention, expansion, and customer satisfaction. The position offers the opportunity to work remotely while occasionally traveling to visit customers and attend industry events. This role is perfect for someone who enjoys the intersection of technical problem-solving and customer relationship management, with a focus on helping development teams achieve better productivity through tooling and best practices.

Last updated 3 months ago

Responsibilities For Developer Productivity Engineer

  • Support sales cycle and participate in introductory calls with prospective customers
  • Give product demos and workshops
  • Lead trials of Nx Cloud
  • Identify customer goals and success metrics
  • Capture before and after metrics
  • Communicate with engineers and senior management
  • Support during procurement process
  • Lead product onboarding phase
  • Set up Nx Cloud and complete workspace and CI/CD reviews
  • Create and manage annual plans for customers
  • Lead customer check-ins and annual reviews
  • Provide training as needed
  • Identify opportunities for account expansion
  • Work on renewal and expansion efforts
  • Occasional travel to visit customers and attend industry events

Requirements For Developer Productivity Engineer

TypeScript
Node.js
  • Experience with CI/CD systems and optimization
  • Strong communication skills with both technical and non-technical stakeholders
  • Knowledge of development workflows and tooling
  • Ability to lead technical demonstrations and workshops
  • Experience in customer-facing technical roles

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