NVIDIA, the world leader in accelerated computing, is seeking a Senior Software QA Engineer to join their Customer Support Team. This role combines technical expertise with customer service, focusing on providing world-class support for NVIDIA's cutting-edge products and technologies. The position requires strong Windows OS knowledge and in-depth experience with PC hardware and debugging technologies.
The ideal candidate will work at the intersection of customer support and technical problem-solving, collaborating closely with developers, program managers, and customers. They'll be responsible for investigating and reproducing reported issues, conducting thorough analysis, and ensuring proper resolution of technical problems. The role involves working with the latest NVIDIA products, including AI and GPU technologies.
Key technical requirements include extensive Python scripting abilities, deep understanding of PC architecture and Windows OS, and experience with debugging tools. The position demands strong analytical skills and the ability to work independently while managing multiple projects. Knowledge of CUDA, OpenCL, and deep learning AI is essential, reflecting NVIDIA's position at the forefront of AI and accelerated computing.
This role offers the opportunity to work with some of the most brilliant minds in the industry, contributing to groundbreaking technologies that are transforming major industries. NVIDIA provides competitive salaries and generous benefits, making it one of the most desirable employers globally. The company values diversity and maintains an inclusive work environment, making it an ideal place for creative, autonomous individuals who love technical challenges.