Manager, ML Engagement Management
Description For Manager, ML Engagement Management
OfferFit, an innovative AI company founded by former McKinsey and BCG math PhDs, is revolutionizing marketing technology with their AI decisioning engine. The company specializes in 1:1 personalization for lifecycle marketing campaigns using reinforcement learning AI, serving major brands like Brinks Home, Yelp, and MetLife.
As Manager of ML Engagement Management, you'll play a crucial role in the Implementation team, leading the execution of OfferFit's use cases from design to configuration. This position combines technical program delivery, strategic thinking, and relationship management, making it perfect for someone who thrives at the intersection of technology and business.
The role offers an exciting opportunity to be at the forefront of AI transformation in marketing technology. You'll work directly with customers and internal teams, managing everything from growth to technical engagement. The position comes with excellent benefits, including generous PTO, remote work flexibility, and comprehensive healthcare coverage.
Ideal candidates should be entrepreneurial, tech-enthusiastic professionals who excel at building relationships and managing complex projects. You'll need strong communication skills and a structured approach to work, as you'll be interfacing with various stakeholders and driving project success. The role offers competitive compensation, including base salary, bonus potential, and various benefits, making it an attractive opportunity for those looking to make an impact in the AI and marketing technology space.
Responsibilities For Manager, ML Engagement Management
- Own all phases of OfferFit use case delivery working with implementation engineers and customer stakeholders
- Run design sessions with customers to decide on use case requirements and integration approach
- Champion delivery & project management excellence through process playbooks and best practices
- Proactively identify, escalate and mitigate potential project risks
- Build relationships with key stakeholders at OfferFit customers
- Communicate customer needs to product & marketing teams
- Participate in determining product strategy
Requirements For Manager, ML Engagement Management
- Must be able to fully overlap and support North America time zones
- Must be fluent in English, both written and verbal
- Up to 10-15% travel for company gatherings and customer meetings
- Entrepreneurial mindset and initiative
- Strong people skills and relationship building abilities
- Technology enthusiasm
- Structured and organized approach to work
- Clear communication skills
Benefits For Manager, ML Engagement Management
- 25 days PTO per year
- 12 weeks paid Parental Leave
- 100% remote work environment with flexible hours
- Quarterly in-person team gatherings
- Weekly team events
- Learning opportunities from experienced leadership
- Strong company culture initiatives
- Competitive benefits package
- 401K matching program (US Only)
- Annual bonus ranging $21,000-$23,000
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