Founding Forward Deployed Engineer

Open Source AI Assistant and Enterprise Search platform connecting companies to their docs, apps, and people
$130,000 - $250,000
DevOps
Mid-Level Software Engineer
In-Person
1 - 10 Employees
1+ year of experience
AI · Enterprise SaaS

Description For Founding Forward Deployed Engineer

Onyx is an innovative open-source GenAI platform that has gained significant traction with hundreds of thousands of users and over 10K GitHub stars. Recently raised a $10M seed round backed by prestigious investors like Khosla Ventures and First Round Capital. The platform serves as a comprehensive knowledge hub, integrating with various information sources like Google Drive, Slack, GitHub, and Confluence to create a centralized query system.

As the Founding Forward Deployed Engineer, you'll play a crucial role in expanding Onyx's technical reach and customer success. You'll be the primary technical advisor for the growing customer base, managing deployments across multiple cloud platforms and helping customers maximize their use of the platform. The position requires expertise in cloud technologies, strong communication skills, and the ability to bridge the gap between customers and the product team.

The role offers an exciting opportunity to work with high-profile customers like Netflix, Ramp, and Applied Intuition, while also contributing to the open-source community. The interview process includes a non-technical phone screen, mock deployment debugging, and a compensated work trial. The company, founded in 2023, maintains a small but dynamic team of 6 people and is positioned at the forefront of enterprise AI integration.

This is an excellent opportunity for someone who wants to be at the intersection of technical implementation and customer success, with the potential to build and lead the technical sales organization as the company scales. The role offers competitive compensation including both salary ($130K-$250K) and equity (0.10%-1.00%), making it an attractive position for those looking to make a significant impact in a rapidly growing AI startup.

Last updated 6 hours ago

Responsibilities For Founding Forward Deployed Engineer

  • Act as primary technical advisor to Onyx's growing customer base
  • Guide customers through self-hosted deployments across different clouds
  • Debug and patch deployment-specific issues
  • Help grow the open source community through deployment process improvements
  • Contribute features to eliminate common setup issues
  • Work with customers to find best use cases for Onyx
  • Bridge gap between customers and product team

Requirements For Founding Forward Deployed Engineer

Kubernetes
TypeScript
React
Python
PostgreSQL
  • Familiar with Docker/Kubernetes, cloud technologies (AWS, GCP, Azure), and on-prem/cloud deployments
  • Previous experience as Deployed Engineer, Customer Engineer, Solutions Engineer, or DevOps
  • Excellent communication skills
  • Experience working in fast-moving startup environment

Benefits For Founding Forward Deployed Engineer

Equity
  • Equity

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