Backend Software Engineer, Intelligent Support Engineering

The Intelligent Support Engineering team at OpenAI is focused on scaling OpenAI with OpenAI, applying their latest models and technologies to real-world problems in the User Operations organization. As a Backend Software Engineer, you'll be part of a team that builds systems that showcase the potential of AI-based implementations. The role involves developing platform capabilities and integrations, working closely with various teams to implement effective solutions.

The team's mission is to prototype quickly and build for reliable long-term impact, focusing on creating simple, generic patterns that can be applied across many domains. They work on internal use cases focused on Customers, specifically in knowledge systems, automation systems, and automated agent systems.

You'll be working in a dynamic environment where you'll push the boundaries of OpenAI's newest technologies to enable interactions and automations that are both functional and delightful. The ideal candidate should be passionate about blending production-ready platform architecture with new tech and paradigms, with a strong foundation in backend development and an interest in AI/ML.

The role offers competitive compensation including a $310K base salary plus equity, comprehensive benefits including medical, dental, and vision insurance, mental health support, 401(k) matching, generous parental leave, and learning opportunities. Located in San Francisco, you'll be part of a company dedicated to ensuring AI benefits all of humanity, working in an inclusive environment that values diverse perspectives and experiences.