Solutions Engineer - DACH

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits all of humanity.
Backend
Senior Software Engineer
In-Person
1,000 - 5,000 Employees
5+ years of experience
AI
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Description For Solutions Engineer - DACH

OpenAI is seeking a Solutions Engineer for the DACH region to join their Technical Success team. This role is crucial in ensuring the successful deployment of ChatGPT and OpenAI API applications for developers and enterprises. As a Solutions Engineer, you'll work with senior business stakeholders to guide AI strategy and identify high-value use cases. The position requires expertise in pre-sales solutions engineering, with a focus on partnering with customers to achieve tangible business value from OpenAI's models.

The ideal candidate will have extensive experience in technical pre-sales, strong programming skills in Python or JavaScript, and deep understanding of IT security principles. Fluency in both German and English is essential, as you'll be working with customers in the DACH region. You'll be responsible for delivering technical expertise, building demos, recommending architectural patterns, and serving as the first line of defense for security and compliance questions.

OpenAI offers a comprehensive benefits package including full medical coverage, generous parental leave, unlimited time off, and learning opportunities. The company's mission is to ensure that general-purpose artificial intelligence benefits humanity, making this an opportunity to shape the future of AI technology while working with cutting-edge models and products.

The role combines technical expertise with customer-facing skills, requiring someone who can effectively communicate complex technical concepts to various audiences, from developers to C-level executives. You'll be part of a dynamic team that values collaboration, problem-solving, and continuous learning, while contributing to OpenAI's mission of safe and beneficial AI deployment.

Last updated 3 months ago

Responsibilities For Solutions Engineer - DACH

  • Deliver exceptional pre-sales customer experience
  • Demonstrate ChatGPT and OpenAI API value proposition
  • Build and present demos, scope use cases, recommend architecture patterns
  • Create and maintain documentation, guides, and FAQs
  • Gather and relay customer feedback
  • Handle security and compliance questions

Requirements For Solutions Engineer - DACH

Python
JavaScript
  • 5+ years of experience in a technical pre-sales role
  • Full professional fluency in both German and English
  • Thorough understanding of IT security principles
  • Experience with programming languages like Python or Javascript and REST APIs
  • Experience with Generative AI/traditional ML solutions
  • Knowledge of network/cloud architecture
  • Effective presentation and communication skills
  • Problem-solving mindset
  • Humble attitude and eagerness to help colleagues

Benefits For Solutions Engineer - DACH

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Education Budget
  • Private medical insurance (100% coverage for employees and dependents)
  • Pension plan with 4% employer contribution
  • 52 weeks maternity leave
  • 20 weeks parental leave
  • Unlimited time off
  • Annual learning & development stipend ($1,500 USD)
  • Competitive salary
  • Generous equity

Interested in this job?