Solutions Engineer, Large Enterprise

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits all of humanity.
$220,000 - $280,000
Backend
Senior Software Engineer
Hybrid
7+ years of experience
AI

Description For Solutions Engineer, Large Enterprise

OpenAI is seeking a Solutions Engineer for their Large Enterprise segment to join their Technical Success team. This role is crucial in ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. The position offers a competitive salary range of $220K-$280K plus equity and comprehensive benefits.

The ideal candidate will serve as a trusted advisor for OpenAI's largest enterprise customers, helping them transform their businesses through AI solutions such as customer service, automated content generation, and novel applications. Working in a hybrid model (3 days in office) from either San Francisco or New York, you'll partner with senior business stakeholders to guide AI strategy and identify high-value use cases.

Key responsibilities include delivering pre-sales technical expertise, building demos, recommending architecture patterns, and handling security and compliance questions. The role requires 7+ years of technical pre-sales experience, strong programming skills in Python or JavaScript, and experience with Generative AI solutions.

OpenAI offers an exceptional benefits package including comprehensive health coverage, mental health support, generous parental leave (24 weeks for birth parents), and an annual learning stipend. The company's mission focuses on ensuring AI benefits all of humanity, making this an opportunity to shape the future of technology while working with cutting-edge AI systems.

The role combines technical expertise with business acumen, requiring someone who can effectively communicate with C-level executives while maintaining deep technical knowledge. You'll work closely with various teams including Sales, Solutions Architecture, and Product, making this an ideal position for someone who thrives in a collaborative, fast-paced environment at the forefront of AI technology.

Last updated 14 days ago

Responsibilities For Solutions Engineer, Large Enterprise

  • Deliver exceptional pre-sales customer experience for Large Enterprise prospects
  • Demonstrate OpenAI APIs and ChatGPT value proposition through demos and technical advisory
  • Create and maintain documentation, guides, and FAQs
  • Develop and nurture strong customer relationships
  • Represent voice of customer with internal teams
  • Handle security and compliance questions

Requirements For Solutions Engineer, Large Enterprise

Python
JavaScript
  • 7+ years of experience in technical pre-sales role
  • Experience managing C-level technical and business relationships
  • Understanding of IT security principles
  • Experience with Python or Javascript
  • Experience with Generative AI/traditional ML solutions
  • Knowledge of network/cloud architecture
  • Effective presentation and communication skills
  • Problem-solving ability and willingness to learn

Benefits For Solutions Engineer, Large Enterprise

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
Parental Leave
Education Budget
  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 50% matching
  • Generous time off and company holidays
  • 24 weeks paid birth-parent leave & 20-week paid parental leave
  • Annual learning & development stipend ($1,500 per year)
  • Equity compensation
  • Relocation assistance

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