Solutions Engineer, Large Enterprise and Digital Natives, EMEA

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits all of humanity
Backend
Senior Software Engineer
Hybrid
5+ years of experience
AI
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Description For Solutions Engineer, Large Enterprise and Digital Natives, EMEA

OpenAI is seeking a Solutions Engineer to join their Technical Success team, focusing on Large Enterprise and Digital Natives in the EMEA region. This role combines technical expertise with customer-facing responsibilities, ensuring successful deployment of ChatGPT and OpenAI API applications. Based in London with a hybrid work model, the position requires 5+ years of pre-sales experience and deep technical knowledge.

The role involves partnering with senior business stakeholders to guide AI strategy, identify valuable use cases, and demonstrate the potential of OpenAI's solutions. You'll work at the intersection of sales, customer success, security, and product teams, requiring both technical depth and business acumen. Key responsibilities include delivering technical presentations, building demos, and addressing security and compliance concerns.

The ideal candidate brings strong programming skills in Python or JavaScript, experience with REST APIs, and knowledge of Generative AI solutions. You'll need excellent communication skills to translate complex technical concepts for various audiences, including C-level executives. The position offers comprehensive benefits including medical insurance, pension plan, generous parental leave, and professional development opportunities.

OpenAI provides an environment where you'll work on cutting-edge AI technology while ensuring it benefits humanity. The company values diversity, equal opportunity, and maintains a strong commitment to safety and human needs in AI development. This role offers a unique opportunity to shape the future of AI technology while working with global enterprises.

Last updated 3 months ago

Responsibilities For Solutions Engineer, Large Enterprise and Digital Natives, EMEA

  • Deliver pre-sales customer experience providing technical expertise and answering product, API, and LLM-related questions
  • Build and present demos, scope use cases, recommend architecture patterns
  • Create and maintain documentation, guides, and FAQs
  • Gather and relay customer feedback
  • Handle security and compliance questions

Requirements For Solutions Engineer, Large Enterprise and Digital Natives, EMEA

Python
JavaScript
  • 5+ years of experience in technical pre-sales role
  • Understanding of IT security principles
  • Experience with programming languages like Python or Javascript and REST APIs
  • Experience with Generative AI/traditional ML solutions
  • Knowledge of network/cloud architecture
  • Effective presentation and communication skills
  • Problem-solving ability and willingness to learn

Benefits For Solutions Engineer, Large Enterprise and Digital Natives, EMEA

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Education Budget
Relocation Benefits
  • Private medical insurance (100% coverage for employees and dependents)
  • Pension plan with 4% employer contribution
  • 52 weeks maternity leave
  • 20 weeks parental leave
  • Unlimited time off
  • Annual learning & development stipend ($1,500 USD)
  • Relocation assistance

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