Solutions Engineer, Midmarket and Enterprise

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits all of humanity.
$180,000 - $220,000
Backend
Mid-Level Software Engineer
Hybrid
501 - 1,000 Employees
3+ years of experience
AI · Enterprise SaaS

Description For Solutions Engineer, Midmarket and Enterprise

OpenAI is at the forefront of AI research and deployment, seeking a Solutions Engineer to join their Technical Success team. This role bridges the gap between OpenAI's cutting-edge AI technology and enterprise customers, focusing on both the OpenAI API platform and ChatGPT Enterprise product. The position offers a unique opportunity to work with diverse customers, from startups to global enterprises, ensuring they maximize the value of OpenAI's advanced models.

The role combines technical expertise with customer-facing responsibilities, requiring someone who can effectively communicate with C-level executives while maintaining deep technical knowledge. Based in either San Francisco or New York, this hybrid position (3 days in office) comes with comprehensive benefits including competitive salary ($180K-$220K), equity, and extensive health coverage.

Key responsibilities include delivering exceptional pre-sales experiences, demonstrating API and ChatGPT capabilities, building demos, and serving as a technical advisor. The ideal candidate will have 3+ years in technical pre-sales, strong programming fundamentals, and experience with AI/ML solutions.

This is an opportunity to shape the future of AI technology while working with one of the most innovative companies in the field. OpenAI's commitment to safe AI deployment and global impact makes this role particularly meaningful for those interested in ensuring AI benefits humanity. The position offers significant growth potential and the chance to work with cutting-edge technology while maintaining a strong focus on practical business applications.

Last updated 14 days ago

Responsibilities For Solutions Engineer, Midmarket and Enterprise

  • Deliver pre-sales customer experience for Midmarket and Enterprise prospects
  • Demonstrate OpenAI APIs and ChatGPT value proposition
  • Build and present demos, scope use cases, recommend architecture patterns
  • Create and maintain documentation, guides, and FAQs
  • Develop customer relationships during evaluation and purchasing process
  • Gather and relay customer feedback
  • Handle security and compliance questions

Requirements For Solutions Engineer, Midmarket and Enterprise

Python
JavaScript
  • 3+ years of experience in technical pre-sales or similar role
  • Understanding of IT security principles
  • Experience with programming languages like Python or Javascript
  • Knowledge of Generative AI/traditional ML solutions
  • Knowledge of network/cloud architecture
  • Strong presentation and communication skills
  • Problem-solving ability
  • Humble attitude and eagerness to help colleagues

Benefits For Solutions Engineer, Midmarket and Enterprise

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
Parental Leave
Education Budget
  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 50% matching
  • Generous time off and company holidays
  • 24 weeks paid birth-parent leave & 20-week paid parental leave
  • Annual learning & development stipend ($1,500 per year)
  • Equity compensation
  • Relocation assistance

Interested in this job?

Jobs Related To OpenAI Solutions Engineer, Midmarket and Enterprise

Software Engineer, Healthcare

Backend/Fullstack Software Engineer role at OpenAI's Health AI team, focusing on building scalable systems for healthcare applications with competitive compensation and benefits.

Software Engineer, Account Protection

Join OpenAI as a Software Engineer in Account Protection, developing systems to protect AI platforms from security threats and account abuse while working with cutting-edge technology.

Forward Deployed Engineer

Forward Deployed Engineer role at OpenAI, working with strategic customers to implement AI solutions, requiring 4+ years experience and strong full-stack development skills.

Software Engineer, Healthcare

Backend Software Engineer role at OpenAI focusing on healthcare AI applications and infrastructure development

Solutions Engineer, MidMarket/Enterprise

Solutions Engineer position at OpenAI focusing on helping enterprise clients implement ChatGPT and OpenAI API applications, offering competitive salary and comprehensive benefits.