Solutions Engineer, Public Sector

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits humanity
$198,000 - $252,000
Backend
Senior Software Engineer
Hybrid
501 - 1,000 Employees
7+ years of experience
AI · Enterprise SaaS

Description For Solutions Engineer, Public Sector

OpenAI is seeking an experienced Solutions Engineer to join their Technical Success team, focusing on the Public Sector division. This role combines technical expertise with customer-facing responsibilities, helping government agencies and public institutions leverage OpenAI's powerful AI tools and products. Based in Washington, D.C., this hybrid position offers a competitive salary range of $198K-$252K plus equity and comprehensive benefits.

The ideal candidate will have 7+ years of technical pre-sales experience, bringing expertise in programming languages like Python and JavaScript, REST APIs, and a strong understanding of IT security principles. They will serve as a crucial bridge between OpenAI's cutting-edge AI technology and public sector needs, delivering demonstrations, architectural guidance, and technical advisory services.

Key responsibilities include providing technical expertise during pre-sales, building compelling demos, handling security and compliance queries, and gathering customer feedback to influence product development. The role requires someone who can effectively communicate complex technical concepts to various audiences, from developers to C-level executives.

OpenAI offers an exceptional benefits package, including comprehensive health coverage, mental health support, generous parental leave, and professional development opportunities. The company's mission-driven approach focuses on ensuring AI benefits all of humanity, making this an ideal opportunity for someone passionate about technology's impact on public good.

The position combines technical depth with strategic thinking, requiring someone who can navigate both the technical complexities of AI systems and the unique requirements of public sector organizations. Working in a hybrid environment (3 days in office), you'll collaborate with multiple teams while contributing to OpenAI's broader mission of responsible AI deployment.

Last updated a month ago

Responsibilities For Solutions Engineer, Public Sector

  • Deliver pre-sales customer experience with technical expertise
  • Demonstrate ChatGPT and OpenAI API value proposition
  • Build and present demos, scope use cases, recommend architecture patterns
  • Create and maintain technical documentation and guides
  • Gather and relay customer feedback
  • Handle security and compliance questions
  • Collaborate with Public Sector Go-to-Market, Policy/Global Affairs, and GRC teams

Requirements For Solutions Engineer, Public Sector

Python
JavaScript
  • 7+ years of experience in technical pre-sales role
  • Understanding of IT security principles
  • Experience with programming languages like Python or Javascript
  • Experience working with REST APIs
  • Knowledge of Generative AI/traditional ML solutions
  • Knowledge of network/cloud architecture
  • Effective presentation and communication skills
  • Problem-solving ability
  • Humble attitude and eagerness to help colleagues

Benefits For Solutions Engineer, Public Sector

401k
Dental Insurance
Medical Insurance
Mental Health Assistance
Parental Leave
Vision Insurance
Education Budget
  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 50% matching
  • Generous time off and company holidays
  • 24 weeks paid birth-parent leave & 20-week paid parental leave
  • Annual learning & development stipend ($1,500 per year)
  • Equity

Interested in this job?

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