Solutions Engineer, Startups
Description For Solutions Engineer, Startups
OpenAI is seeking an experienced Solutions Engineer to join their Technical Success team, focusing on startup partnerships. This role is crucial in ensuring the successful deployment of ChatGPT and OpenAI API applications among innovative startup partners. Based in San Francisco with a hybrid work model, this position offers a competitive salary range of $220K-$280K plus equity and comprehensive benefits.
The ideal candidate will serve as a bridge between OpenAI's cutting-edge AI technology and startup implementations, working directly with founders to shape AI strategy and identify high-value use cases. This role requires a unique blend of technical expertise, business acumen, and startup experience, with responsibilities ranging from technical pre-sales support to representing OpenAI at VC events.
Key qualifications include 7+ years of technical pre-sales experience, founder/CTO experience, strong programming skills in Python and JavaScript, and deep understanding of AI/LLM best practices. The role offers an opportunity to shape the future of AI implementation in startups while working with OpenAI's latest models and capabilities.
The position comes with excellent benefits including comprehensive health coverage, mental health support, generous parental leave, and professional development opportunities. This is an ideal role for someone passionate about AI technology who wants to impact how startups leverage artificial intelligence to create innovative solutions.
OpenAI maintains a strong commitment to diversity, equality, and inclusion, ensuring their technology benefits all of humanity. They offer a collaborative work environment where team members can directly influence the future of AI technology while helping startups bring novel applications to market.
Responsibilities For Solutions Engineer, Startups
- Deliver pre-sales customer experience for Startup prospects
- Create and maintain documentation, demos, cookbooks, guides, and FAQs
- Foster startup advocacy and represent customer voice internally
- Help startups build and troubleshoot during Hackathons and events
- Represent OpenAI in VC events
Requirements For Solutions Engineer, Startups
- 7+ years of experience in a technical pre-sales role
- Experience as a founder or CTO building an early stage startup
- Understanding of product development lifecycle
- Experience in building production level products using Python and Javascript
- Strong grasp of AI/LLM best practices
- Experience delivering Generative AI/traditional ML solutions
- Knowledge of cloud architecture
- Effective presentation and communication skills
- Problem-solving ability and willingness to learn
Benefits For Solutions Engineer, Startups
- Medical, dental, and vision insurance for you and your family
- Mental health and wellness support
- 401(k) plan with 50% matching
- Unlimited time off and 13 company holidays per year
- Paid parental leave (24 weeks paid birth-parent leave & 20-week paid parental leave)
- Annual learning & development stipend ($1,500 per year)
- Equity
