Sales Engineer
Description For Sales Engineer
OpenEye, a leading provider of cloud-centric software solutions for commercial video management, is seeking a Sales Engineer to join their California team. This role represents a unique opportunity to bridge technical expertise with customer-facing responsibilities in the growing field of video surveillance and security technology.
The position combines technical prowess with sales acumen, requiring the ability to translate complex technical concepts into clear, actionable insights for customers. As a Sales Engineer, you'll be instrumental in system design, training, and project deployment, while serving as a key technical contact for customers.
The role offers an attractive compensation package, with a base salary range of $85,000 - $110,000 plus additional commission potential of $15,000 - $30,000 annually. OpenEye provides comprehensive benefits including medical, dental, and vision coverage from day one, along with a generous 401k match and various lifestyle benefits.
The ideal candidate will bring 5+ years of engineering/technical support experience, with a strong background in networking, IP video technologies, and security surveillance systems. This position requires extensive travel (50-75%), making it perfect for someone who enjoys a dynamic work environment and face-to-face customer interaction.
What sets this opportunity apart is the chance to work with cutting-edge video management technology while developing both technical and business skills. You'll be part of a collaborative culture that values innovation and professional growth, with opportunities to influence product development through direct customer feedback.
The role offers significant growth potential within the organization, combining technical expertise with business development skills. You'll have the opportunity to work on diverse projects, from system design to customer training, while contributing to the company's expansion in the commercial video management sector.
This position is ideal for a technically skilled professional looking to advance their career in a customer-facing role within the security technology industry. The combination of technical work, customer interaction, and business development makes this an exciting opportunity for the right candidate.
Responsibilities For Sales Engineer
- Prepare and deliver sales and project-specific presentations
- Assess equipment needs and determine system requirements
- Develop and present training courses
- Provide voice of the customer to product management
- Prepare cost estimates and site configurations
- Drive improvements through cost-benefit analysis
- Maintain professional and technical knowledge
- Create technical content for marketing
- Support project installations
- Provide post visit summary and CRM updates
- Communicate troubleshooting discoveries
Requirements For Sales Engineer
- Bachelor's degree or equivalent industry experience
- Minimum 5 years of engineering / Technical Support experience
- 3 years Business to Business support experience
- Ability to travel 50-75% including overnight
- Proficient with Microsoft Office core products
- Thorough understanding of networking
- Background knowledge in IT, networking, IP video compression, security surveillance technologies
- Network+ certifications (preferred)
- CRM software experience (preferred)
Benefits For Sales Engineer
- Base salary range $85,000 - $110,000 annually
- On-target commission between $15,000 - $30,000 annually
- Discounted company stock purchase
- Medical, dental, vision & prescription benefits from day one
- Up to $5,000 annual company 401k match
- Company-paid disability, AD&D, and life insurance
- Lifestyle Spending Account (LSA)
- Paid maternity and paternity leave
- Pet Insurance
- Free Care.com membership
- Free Headspace app access
- 15 Days of Paid Vacation
- Paid Sick/Wellness time
- 9 Paid Holidays per year
- Educational Assistance Program
- Free Alarm.com system for home
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