Solutions Engineer

Global marketing tech company recognized as a Leader by Forrester and a Challenger by Gartner, working with brands like Sephora, Staples, and Entain.
Backend
Entry-Level Software Engineer
In-Person
101 - 500 Employees
1+ year of experience
Enterprise SaaS

Description For Solutions Engineer

Optimove, a leading marketing tech company recognized by Forrester and Gartner, is seeking a Solutions Engineer to join their dynamic team of 450+ professionals. This unique hybrid role combines engineering, consulting, and customer-facing responsibilities within the Customer organization. The position demands a professional who can bridge the gap between technical implementation and client success.

The role involves working directly with prestigious clients like Sephora and Staples, requiring both technical expertise and strong communication skills. As a Solutions Engineer, you'll be responsible for integrating Optimove's products with clients' systems and third-party platforms, serving as a crucial link between customers and internal teams including Customer Success, Data Science, and R&D.

The ideal candidate will bring 1-3 years of solutions engineering experience, with a strong foundation in technical implementation and client communication. You'll need to master Optimove's platform, particularly in areas of data integration, real-time event streaming, and cloud solutions. The role offers significant growth potential, as evidenced by the company's track record of internal promotions (2 out of 3 managers promoted from within).

This position provides an excellent opportunity to work with cutting-edge marketing technology while developing both technical and consulting skills. You'll be joining at an exciting time as the company prepares for its next growth phase, offering the stability of a proven business with the dynamic environment of a startup. The role demands a detail-oriented problem-solver who can thrive in a fast-paced environment while maintaining excellence in both technical execution and client relationships.

Last updated 3 months ago

Responsibilities For Solutions Engineer

  • Analyze current technologies and provide optimal solutions based on client needs
  • Propose and establish framework for cross-department contributions
  • Work with Product and R&D teams to design solutions based on requirements
  • Monitor implementation progress with project management teams
  • Provide detailed specifications for proposed solutions
  • Analyze, debug, and troubleshoot solutions
  • Master Optimove's products in data integration, real-time event streaming and cloud solutions
  • Serve as technical focal point for Customer Success org
  • Lead client calls to understand technical and business needs
  • Work with partners to analyze, define, and own tech integrations

Requirements For Solutions Engineer

JavaScript
  • 1-3 years of Solutions Engineering experience
  • Bachelor's degree in Industrial Engineering/Information Systems/Computer Science or relevant technical experience
  • Fluent English speaker (verbal and written)
  • Strong attention to detail
  • Familiarity with software technologies (web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript)
  • Ability to communicate technical concepts to non-technical people
  • Quick learner in fast-paced environment
  • Experience in SaaS implementation processes (advantage)
  • Experience in Mobile implementations (advantage)

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