Oracle America, Inc. is seeking a Product Support Senior Manager to join their Support organization in Austin, TX. This role combines technical expertise with leadership responsibilities, focusing on delivering post-sales support and solutions to Oracle's customer base. The position requires a strong background in database management and SQL, along with proven management experience. The role offers a competitive salary range of $97,500 to $199,500 per annum, with comprehensive benefits including medical, dental, vision, 401(k), and various insurance options. The ideal candidate will have at least 5 years of experience, strong technical skills in database management, and proven leadership abilities. This role presents an opportunity to work with a global leader in cloud solutions while managing and developing team members and ensuring customer satisfaction. The position offers growth potential within Oracle's extensive enterprise ecosystem and the chance to work with cutting-edge technology while solving complex customer challenges.