Associate Technical Support Analyst

Oracle NetSuite is seeking an Associate Technical Support Analyst to join their team in Uruguay. This role is perfect for recent graduates or early-career professionals with a background in business, accounting, or related fields. The position offers a comprehensive onboarding experience designed to build well-rounded professionals who will serve as technical customer advocates.

The role involves working directly with customers to resolve their accounting and technical queries, maintaining high customer satisfaction levels while adhering to company guidelines. You'll receive guidance from senior support engineers and have opportunities to work independently as you develop your skills.

As part of Oracle, one of the world's leading cloud solution providers, you'll benefit from extensive training, mentorship, and clear career progression paths. The company offers a competitive benefits package including medical, life insurance, and retirement options, along with opportunities for professional development and growth.

The ideal candidate should have a strong foundation in accounting principles, demonstrate analytical thinking, and possess excellent problem-solving abilities. You'll need to be resourceful, adaptable, and capable of managing multiple priorities in a fast-paced environment. Strong communication skills and the ability to build trust with customers are essential.

This position offers an excellent opportunity to start a career in technical support within a global technology leader, with the potential for advancement across various roles in the NetSuite organization. The company culture emphasizes collaboration, inclusiveness, and continuous learning, making it an ideal environment for professional growth.