Associate Technical Support Engineer - PH Graduate Program

Oracle NetSuite's Customer Success Associate Development Program (CSADP) is seeking entry-level Associate Technical Support Engineers to join their team. This role combines technical support with customer service, preparing graduates for a rewarding career in cloud technology. The position involves an initial comprehensive onboarding experience focused on building both technical knowledge and customer management skills through training, development, and shadowing opportunities.

The role is based in Makati, Philippines, with a hybrid work arrangement on night shift/graveyard hours. As an Associate Technical Support Engineer, you'll be working with NetSuite's cloud-based software, providing technical support to customers ranging from non-technical users to experienced developers. The position requires a strong foundation in software development concepts and web technologies, combined with excellent communication skills.

This is an excellent opportunity for recent graduates looking to start their career with a global technology leader. Oracle offers comprehensive benefits, including medical insurance, competitive salary, and significant career growth opportunities. The company maintains a strong commitment to diversity, inclusion, and work-life balance, making it an ideal place for emerging tech professionals to build their careers.

The role provides hands-on experience with enterprise-level cloud solutions while developing crucial customer service skills. Successful candidates will receive extensive training and mentorship, working alongside experienced professionals in a supportive environment that encourages both professional and personal growth. The position offers clear career progression paths within the Oracle organization, making it an excellent starting point for a long-term career in technology.