Oracle, a global leader in cloud solutions, is seeking an Associate Technical Support ERP professional to join their team. This role offers an exciting opportunity to work with Oracle NetSuite's enterprise solutions while developing both technical and business acumen. The position involves serving as a crucial link between Oracle NetSuite and customers, focusing on Supply Chain Management processes.
The role combines technical support with customer relationship management, requiring strong analytical and communication skills. You'll work closely with senior support engineers, handling complex problem-solving situations while maintaining high customer satisfaction levels. This position is perfect for someone with a background or interest in business, accounting, or supply chain management.
What makes this role particularly attractive is Oracle's comprehensive approach to professional development. You'll receive extensive on-the-job training, mentorship from experienced Support Engineers, and clear career growth pathways. Oracle offers a competitive compensation package including medical, life insurance, and retirement benefits.
The company culture emphasizes diversity, inclusion, and work-life balance, making it an ideal environment for professional growth. As part of Oracle, you'll be working with cutting-edge technology while contributing to solutions that impact businesses globally. This role is particularly suited for recent graduates or early-career professionals looking to build a strong foundation in technical support and enterprise software.