BSS Service Delivery Manager | Oracle Communications Consulting (Oslo)

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Oslo, Norway
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For BSS Service Delivery Manager | Oracle Communications Consulting (Oslo)

Oracle is seeking a BSS Service Delivery Manager to join their Communications Consulting team in Oslo. This role combines technical leadership with customer-facing responsibilities, requiring expertise in BSS Domain and various technical tools. The position demands 6-10+ years of experience and involves leading projects, managing customer relationships, and ensuring service delivery excellence. The ideal candidate will have deep knowledge of billing systems, GIT, JENKINS, and various programming languages. Oracle offers a comprehensive benefits package and promotes a diverse, inclusive workplace. This role provides an opportunity to work with cutting-edge technology while solving complex problems in the communications sector. Security clearance and proficiency in both English and Norwegian are required. The position offers career growth opportunities within a global technology leader known for innovation and stability.

Last updated a day ago

Responsibilities For BSS Service Delivery Manager | Oracle Communications Consulting (Oslo)

  • Technical lead for assigned projects
  • Act as Single Point and Main Escalation Contact
  • Interface with customer's Operations & Maintenance team
  • Manage support-related requests
  • Develop and improve Service Delivery activities
  • Lead and mentor team members
  • Supervise and monitor performance and infrastructure operation
  • Perform quality controls

Requirements For BSS Service Delivery Manager | Oracle Communications Consulting (Oslo)

Java
  • Good understanding of BSS Domain
  • Experience with GIT and JENKINS
  • Expert level knowledge in account structure and hierarchy
  • Experience in C/C++/Java/Pro*C, PERL, SHELL, Oracle Database, SQL, PL/SQL
  • Advanced English verbal and written skills
  • 6 to 10+ years of experience
  • Security clearance required
  • English and Norwegian language proficiency

Benefits For BSS Service Delivery Manager | Oracle Communications Consulting (Oslo)

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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