Client Success Manager - Opower

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
United States
$66,700 - $126,100
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Energy

Description For Client Success Manager - Opower

Oracle Energy and Water provides comprehensive solutions for utility business transformation. As a Client Success Manager at Opower, you'll be the primary point of contact for clients, managing relationships end-to-end. You'll oversee deployment and delivery of cutting-edge products, work with Implementation Engineers, Configuration Analysts, and Support Engineers. The role requires strong client relationship skills, project management expertise, and deep understanding of SaaS products. You'll handle delivery timelines, prioritize work, and ensure high-quality deliverables. This position is perfect for someone passionate about client success, energy efficiency, and software solutions. The role offers competitive compensation, comprehensive benefits, and the opportunity to work with leading enterprise technology. You'll be part of a dynamic team focused on helping utilities improve customer experience and operational efficiency through innovative solutions.

Last updated 3 minutes ago

Responsibilities For Client Success Manager - Opower

  • Lead a cross-functional client delivery team
  • Build and maintain strong client relationships
  • Manage delivery timelines and project status
  • Partner with Sales to support successful expansions
  • Present key results and facilitate meetings
  • Maintain consistent communication with clients
  • Comprehend technical components of SaaS deployment
  • Contribute to product feature development

Requirements For Client Success Manager - Opower

  • BS or BA degree. MBA, MS or relevant experience preferred
  • At least 4+ years of professional experience in technology consulting or account management
  • Experience in SaaS or enterprise software-related field
  • Strong project management experience
  • Excellent communication skills
  • Experience managing multiple high-priority projects
  • EST, CST, or MST time zone preferred

Benefits For Client Success Manager - Opower

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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