Cloud Engineer - Customer Success Services

A world leader in cloud solutions using tomorrow's technology to tackle today's problems, operating for 40+ years.
$63,000 - $126,100
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS · AI

Description For Cloud Engineer - Customer Success Services

Oracle Customer Success Services is seeking a Cloud Engineer to join their international network of experts dedicated to driving customer success through innovation and expertise. This role focuses on developing value-add engineering capabilities that help deliver customer success, particularly in AI enablement across SaaS and Apps delivery functions. The position offers a unique opportunity to work directly with customers, developing and deploying engineering configurations that make immediate impact.

The ideal candidate will collaborate with Senior Cloud Engineers to manage production infrastructure, implement highly scalable environments, and work on cutting-edge AI solutions. You'll be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. The role offers significant professional development opportunities, including world-class training from industry experts and exposure to diverse customers and projects.

Oracle provides a comprehensive benefits package, competitive compensation, and a collaborative work environment that values fresh perspectives. The company's commitment to innovation and customer success makes this an excellent opportunity for recent graduates looking to start their careers in cloud engineering. You'll benefit from robust team support and a defined career progression path, all while working with cutting-edge technologies in a customer-centric environment.

Last updated 16 days ago

Responsibilities For Cloud Engineer - Customer Success Services

  • Use Oracle internal tools, resources, and network to learn and stay up to date with innovation and leading technologies
  • Contribute as a team member on customer projects together with Oracle experts and leaders
  • Consult with clients to understand their business requirements
  • Support Customer relationships with CSS focused on collaborative, long-term partnerships
  • Collaborate with Senior Cloud Engineers to manage production infrastructure
  • Help enable features and subsystems, such as AI solutions
  • Design new scalable solutions for fast changing infrastructure environment
  • Perform deep drill down analysis into performance bottlenecks

Requirements For Cloud Engineer - Customer Success Services

Kubernetes
  • Bachelor's degree in Computer Science, Computer Engineering, or equivalent science/engineering field by August 2025
  • At least one internship, research assistantship, teaching assistantship, or equivalent practical experience
  • Must reside in the United States and/or attend a university in the US
  • Able to acquire work authorization in the US in 2025
  • Minimum 3.0 GPA preferred
  • Strong organization, negotiation, and planning skills
  • Demonstrated ability to communicate using technical concepts

Benefits For Cloud Engineer - Customer Success Services

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
Education Budget
  • Competitive pay and excellent benefits
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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