Oracle's A-Team is an elite group within Oracle Product Development seeking a highly passionate Cloud Solution Architect to work in our Customer Experience (CX) team. The position will be based in the EMEA but will involve working with customers and internal engineering groups globally. This position is 100% remote work.
As an A-Team Cloud Solution Architect, you will be the vital piece of the puzzle that helps customers and engineering be successful. You will:
- Be a technical expert in the Customer Experience domain, with a primary focus on sales and service in the B2B realm.
- Be involved in and contribute to multidisciplinary projects focused on architecting, designing, and prototyping complex cloud solutions for our largest most high-profile customers.
- Be responsible for carefully supporting complex engagements, cooperating across teams, and advising on the usage of Oracle's Cloud services and tooling.
- Have the opportunity to build innovative prototypes to showcase innovation to customers and Product Development.
- Assess cloud solutions either in pre-sales or post-sales stages and provide guidance using best practices to internal and external parties on design to ensure a successful implementation.
- Identify recurring patterns/solutions and blog about them on our Chronicles platform, for broader re-use across the entire ecosystem – Oracle, Partners, and Customers.
- Work directly with customer executives to support their technical strategies and initiatives and the value received thereby.
- Establish relationships and feedback channels with Product Management and Engineering, ultimately resulting in product improvements and innovations.
- Mentor junior staff in a supportive and empowering fashion.
Your enthusiasm, technical knowledge and customer-centricity will help us become the number one cloud company in the world. We are looking for someone with experience and who knows their stuff. These experiences only come with time, so we feel a minimum of 7 years is about right given the high-profile nature of this position.