Cloud Support Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Cloud Support Engineer to join their Network Team. This role is crucial in supporting reliable and secure connectivity solutions for customers. As part of this position, you'll be responsible for supporting OCI customers with their networking needs, enabling them to develop, sell, and deliver Oracle products worldwide.

The role involves working in a dynamic, entrepreneurial environment within Oracle's Cloud infrastructure organization. You'll be part of building a new technology organization with a focus on excellence and innovation. Oracle's enterprise customers rely on robust cloud solutions, and you'll be instrumental in maintaining the high standards they expect.

Key responsibilities include supporting network and security technologies, troubleshooting complex issues, and working with various teams to deliver solutions. You'll need expertise in protocols like BGP/OSPF/IS-IS, experience with network equipment from vendors like Cisco and Juniper, and knowledge of security implementations.

The position requires a Bachelor's degree in Computer Science or related field, with 4+ years of experience in Infrastructure. You'll work in a shift-based environment, supporting customers across different time zones. The role offers comprehensive benefits including medical insurance, life insurance, and retirement planning.

This is an excellent opportunity for a network professional looking to work with cutting-edge cloud technology while making a significant impact on customer success. You'll be part of Oracle's journey in providing highly cost-effective compute, storage, and PaaS Cloud solutions to its extensive customer base.