Oracle, a leading cloud solutions provider, is seeking a Cloud Support Engineer to join their Oracle Cloud Infrastructure (OCI) Support organization. This role involves delivering post-sales support and technical solutions to Oracle customers, troubleshooting OCI Services, and working in a 24x7 shift rotation. The ideal candidate will be a hands-on engineer with cloud computing expertise, strong problem-solving abilities, and excellent interpersonal skills. You'll be responsible for providing technical assistance, resolving customer issues, maintaining security protocols, and contributing to documentation. The position offers comprehensive benefits, including medical coverage, mental health support, and professional development opportunities. Oracle promotes an inclusive workplace that celebrates diversity and provides equal opportunities for all employees. The role requires 3-5+ years of experience and expertise in cloud technologies, operating systems, and networking protocols. Join Oracle's team to help shape the future of cloud computing while working with cutting-edge technologies and serving a global customer base.