Control Center Engineer- Customer Success Services - CSS

Oracle is seeking a Control Center Engineer for their Customer Success Services team in Madrid, Spain. This role is part of their 24/7/365 operations team, requiring a blend of technical expertise and customer service skills. The position offers a hybrid work arrangement, combining office and remote work based on business needs.

The ideal candidate will have 0-2+ years of experience and strong foundations in both technical operations and customer support. Key technical areas include Linux/Unix systems administration, Oracle Database operations, and enterprise applications like WebLogic and Oracle Enterprise Manager. The role demands proficiency in both Spanish and English, with additional languages being a plus.

This position is perfect for someone looking to build a long-term career at Oracle, offering exposure to enterprise-level systems and operations. The role involves working with ITIL frameworks, particularly in incident and change management, and requires strong monitoring and troubleshooting skills.

Oracle provides a competitive benefits package and promotes a diverse, inclusive workplace. They offer opportunities for professional growth within a global technology leader that has been innovating for over four decades. The company emphasizes work-life balance and provides comprehensive employee benefits.

The position involves hands-on technical work, including system health checks, performance monitoring, and operational maintenance of critical systems. You'll be part of a team ensuring continuous service delivery for Oracle's enterprise customers, making this an excellent opportunity for someone interested in both technical operations and customer success.