Customer Engineering Principal Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems, operating with integrity for 40+ years.
Cloud
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineering Principal Engineer

Oracle's Cloud Infrastructure team is seeking a Principal Engineer to join their mission of building next-generation Infrastructure-as-a-Service solutions. This role focuses on delivering large-scale, high-performance, fault-tolerant solutions that support mission-critical customer requirements at cloud scale. The position requires expertise in systems, networking, and software development to ensure stability, performance, and reliability. You'll work with the Site Reliability Engineering team, building tools to address complex operational problems while enabling service developers to remain agile. The role involves deep technical work with networking services, Linux systems, and virtualization technologies. Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace. The ideal candidate will have extensive experience in large-scale systems administration, strong troubleshooting skills, and the ability to handle customer interactions for product features and technical issues. This is an opportunity to shape the future of cloud infrastructure at one of technology's most established companies.

Last updated 5 hours ago

Responsibilities For Customer Engineering Principal Engineer

  • Work with Site Reliability Engineering (SRE) team on shared full stack ownership
  • Design and delivery of mission critical stack
  • Partner with development teams in defining and implementing improvements
  • Act as ultimate escalation point for complex issues
  • Understand and communicate scale, capacity, security, performance attributes
  • Utilize deep understanding of service topology for troubleshooting
  • Define and document technical architecture of complex and highly scalable products

Requirements For Customer Engineering Principal Engineer

Linux
Kubernetes
  • Deep knowledge of Networking Services (TCP and UDP based, DNS, DHCP)
  • Familiar with datacenter network routing protocols
  • Deep knowledge of Linux and host based networking
  • Expert Linux performance and stability troubleshooting skills
  • Familiarity with configuration management solutions
  • 8+ years of systems administration on 2000+ server environments
  • 4+ years managing host virtualization technologies
  • B.S. or better in Computer Science or other engineering disciplines
  • Experience with monitoring solutions for large scale environments

Benefits For Customer Engineering Principal Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • 401k
  • Volunteer Programs

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