Database Cloud Solution Engineer – EBS

Oracle is seeking a Database Cloud Solution Engineer specializing in EBS to join their Customer Success Services (CSS) organization. This role combines deep technical expertise in Oracle Database/Exadata technology with cloud computing, focusing on delivering exceptional post-sales support and solutions to Oracle's customer base.

The position requires a seasoned professional with 7+ years of experience in Oracle database administration and EBS, who will be responsible for managing and supporting customer environments in Oracle Cloud Infrastructure (OCI). The ideal candidate will have strong problem-solving skills and a dedication to enhancing customer satisfaction through technical excellence and service delivery.

Key aspects of the role include maintaining operational health of core compute services, scaling systems through automation, and driving incident response and root cause analysis. The engineer will work closely with development teams to evolve systems for better scalability and reliability while serving as a primary point of contact for customer support.

This role offers an opportunity to work with cutting-edge cloud technology at one of the world's leading enterprise software companies. Oracle provides comprehensive benefits including medical, life insurance, and retirement options. The company culture promotes work-life balance and community involvement through volunteer programs.

The position is based in Zapopan, Mexico, and requires fluency in both English and Spanish. While the role demands extensive technical expertise, it also emphasizes customer interaction and communication skills, making it ideal for technically proficient professionals who enjoy working directly with clients to solve complex problems.

Oracle's commitment to diversity and inclusion, combined with their 40+ year history of innovation in the technology sector, makes this an excellent opportunity for candidates looking to advance their careers in cloud engineering while making a significant impact on customer success.