Database Cloud Solution Engineer – EBS

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Cloud
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS · Cloud

Description For Database Cloud Solution Engineer – EBS

Oracle is seeking a Database Cloud Solution Engineer specializing in EBS to join their Customer Success Services (CSS) organization. This role combines expertise in Oracle Database/Exadata technology with cloud computing, focusing on delivering exceptional post-sales support and solutions to Oracle's customer base. The position involves managing and supporting customer environments in Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security.

As a senior technical professional, you'll be responsible for resolving complex technical issues, performing system monitoring, and implementing best practices. The role requires strong problem-solving skills and a dedication to enhancing customer satisfaction. You'll work closely with development teams to maintain operational health of core compute services and drive system scalability improvements through automation and tooling.

The ideal candidate brings 7+ years of experience in Oracle DBA and EBS, with strong knowledge of distributed systems and Linux. Experience with Oracle Database, RAC, DataGuard, and performance tuning is essential. Knowledge of Oracle Cloud Infrastructure or other cloud providers is required, along with excellent communication skills in both English and Spanish.

Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and provides opportunities for community involvement through volunteer programs. As a world leader in cloud solutions, Oracle provides an innovative environment where diverse perspectives are valued and employees can make significant impacts on enterprise technology.

Last updated 13 days ago

Responsibilities For Database Cloud Solution Engineer – EBS

  • Deliver post-sales support and solutions to Oracle customer base
  • Manage and support customer environments in Oracle Cloud Infrastructure (OCI)
  • Resolve technical issues and perform system monitoring
  • Work closely with development team on maintaining operational health of core compute services
  • Scale systems sustainably through tooling and automation
  • Drive new runbooks to help reduce mean triage time of incidents
  • Practice sustainable incident response and drive root cause analysis

Requirements For Database Cloud Solution Engineer – EBS

Linux
MySQL
  • Bachelor's or Master's degree in Computer Science or related fields or equivalent experience
  • 7+ years experience, including Oracle DBA working on highly scalable distributed systems
  • Experience with Linux OS
  • 7+ years experience with Oracle EBS
  • Experience with Oracle Database, RAC, DataGuard
  • Experience with Oracle Database Performance Tuning
  • Experience with Oracle Cloud Infrastructure or other Cloud Service Provider
  • Experience troubleshooting complex software and/or networking issues
  • Excellent verbal and written communication skills
  • Fluency in English and Spanish

Benefits For Database Cloud Solution Engineer – EBS

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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