Database Cloud Solution Engineer – Golden Gate, Mysql

Oracle is seeking a Database Cloud Solution Engineer specializing in Golden Gate and MySQL technologies. This role is part of the Customer Success Services (CSS) organization, focusing on delivering post-sales support and solutions to Oracle's customer base. The position combines deep technical expertise in database technologies with cloud computing knowledge, making it ideal for professionals passionate about Oracle Database/Exadata technology and cloud computing.

The role involves managing and supporting customer environments in Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security. You'll be responsible for resolving technical issues, performing system monitoring, and implementing best practices while working closely with internal teams. The position requires strong problem-solving skills and a dedication to enhancing customer satisfaction.

As a Database Cloud Solution Engineer, you'll serve as the primary point of contact for customers, facilitating relationships with Support and providing expert assistance to internal Oracle employees on various customer situations and escalated issues. The role demands extensive experience with Oracle technologies, including Golden Gate, MySQL, and Oracle Database, combined with strong communication skills and customer service orientation.

Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace. The company has a 40+ year history of innovation and continues to lead in cloud solutions. This role provides an opportunity to work with cutting-edge technology while making a significant impact on customer success. The position requires fluency in both English and Spanish and offers the chance to work with a global leader in enterprise software and cloud computing.