Database – Principal Advanced Support Engineer

Oracle is seeking a Principal Advanced Support Engineer to join their Database team. This role combines deep technical expertise with customer-facing responsibilities, focusing on delivering high-quality technical services to critical customers. The position requires working Pacific Timezone hours (10:00 AM to 7:00 PM PT) and demands extensive experience with Oracle's database technologies, including Goldengate, RAC, and ASM architectures.

The ideal candidate will serve as an authoritative member of the problem-solving team, handling complex customer issues with high autonomy. This role goes beyond typical database administration, requiring advanced troubleshooting skills and the ability to mentor others. You'll work directly with customers, providing expert technical advice while maintaining exceptional customer satisfaction levels.

Key technical areas include Oracle Goldengate implementations, RAC database administration, performance tuning, and deep architectural knowledge of Oracle's core database features. The position offers competitive compensation ($79,100-$158,200 annually) and comprehensive benefits, including medical, dental, vision, 401(k) with company match, and various insurance options.

This role presents an excellent opportunity for experienced database professionals who excel in both technical problem-solving and customer interaction. You'll be joining Oracle, a world leader in cloud solutions, known for innovation and technical excellence. The company promotes diverse insights and perspectives, offering a collaborative environment where work-life balance flourishes.