The Service Excellence team at Oracle Analytics is transforming development paradigms at Oracle. We're seeking a technical leader to manage a US-based team and contribute to our worldwide Oracle Analytics Service Excellence (OASE) DevOps team supporting government customer services. This role involves partnering with development teams to build, operate, and improve Oracle Analytics Services with 24x7 uptime. The position requires experience in mentoring and managing DevOps teams supporting complex cloud products. You'll lead continuous improvement programs, work with cutting-edge cloud tools, and guide a team of 5+ experts. The role involves collaboration with global teams, handling critical operational activities, and driving innovative solutions. You'll work closely with Development, Program Management, and Support teams while managing customer escalations and delivering on business goals. This is an evolving role with increasing responsibilities as the business grows, perfect for someone who can blend technical expertise with leadership skills in a cloud-first environment.