Exadata Support Engineer (DBA background)

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
RomaniaSpain
Database
Staff Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Exadata Support Engineer (DBA background)

Oracle is seeking an experienced Exadata Support Engineer with a strong DBA background to join their technical support team. This role focuses on troubleshooting complex issues within the Oracle Exadata stack, including Real Application Clusters, High Availability, and Data Guard systems. The ideal candidate will have 6+ years of experience in database administration and deep expertise in Linux environments.

The position offers an opportunity to work with cutting-edge technology while solving challenging technical problems for enterprise customers. As a key member of the support team, you'll be responsible for handling critical customer situations, contributing to product quality improvements, and sharing knowledge through training and mentoring.

The role requires strong technical skills in database architecture, clustering technologies, and performance tuning, combined with excellent problem-solving and communication abilities. You'll work in a collaborative environment, participating in weekend rotations and shifts while maintaining direct customer relationships.

Oracle provides a comprehensive benefits package including medical coverage, life insurance, and retirement options. The company's commitment to innovation and technical excellence makes this an ideal opportunity for someone looking to advance their career in database technology and cloud solutions.

Working at Oracle means joining a global leader in cloud solutions with over 40 years of industry experience. The company promotes diverse perspectives and work-life balance, offering opportunities for professional growth and development. This role is perfect for technically skilled professionals who are passionate about database technology and customer service.

Last updated 10 days ago

Responsibilities For Exadata Support Engineer (DBA background)

  • Troubleshoot highly complex technical issues related to Oracle Exadata stack
  • Work directly with customers
  • Participate in weekend rotation and shifts
  • Drive improvements in product quality
  • Serve as Situation Manager on sensitive customer issues
  • Consult with customers on complex use of Oracle products
  • Create/Review Knowledge Articles
  • Contribute to My Oracle Support Database communities
  • Provide strategic technical support
  • Create/utilize automated technology for diagnosis and resolution

Requirements For Exadata Support Engineer (DBA background)

Linux
  • Technical degree (BE/B.Tech/M.Tech/MCA/M.Sc) in Computer Science/Engineering/Math/Physics/Chemistry or proven professional experience
  • Greater than 5 years of industry experience
  • Citizenship in Romania or another European Union country
  • Expertise in Real Application Cluster (RAC), Dataguard & ASM/Storage
  • Database architecture knowledge and administration
  • Experience with clustering technologies
  • Strong Problem solving/analytical skills
  • Effective communication (verbal & written)
  • English and Romanian language proficiency

Benefits For Exadata Support Engineer (DBA background)

Medical Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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