Exadata Support Engineer (DBA background)

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
RomaniaSpain
Database
Staff Software Engineer
In-Person
6+ years of experience
Enterprise SaaS

Description For Exadata Support Engineer (DBA background)

Oracle is seeking an experienced Exadata Support Engineer with a strong DBA background to join their technical support team. This role focuses on troubleshooting complex issues within the Oracle Exadata stack, including Real Application Clusters, High Availability, Data Guard, and various database management aspects. The ideal candidate will have 6+ years of hands-on experience with database administration on UNIX/Linux platforms.

The position offers an opportunity to work with cutting-edge technology while solving challenging technical problems for enterprise customers. As a member of Oracle's support team, you'll be responsible for providing expert-level technical support, participating in product quality improvements, and sharing knowledge through documentation and mentoring.

The role requires expertise in database architecture, clustering technologies, backup & recovery, performance tuning, and system administration. You'll work in a collaborative environment, partnering with customers, fellow engineers, and developers to deliver superior technical solutions. The position includes participation in weekend rotations and shifts, reflecting the critical nature of the support provided.

Oracle offers a comprehensive benefits package including medical coverage, life insurance, and retirement options. The company promotes work-life balance and provides opportunities for community involvement through volunteer programs. As a global leader in cloud solutions, Oracle provides a stable, growth-oriented environment where you can develop your expertise in database technologies while working with enterprise-level clients.

The position is based in either Romania or Spain, and requires EU citizenship. You'll be joining a company known for innovation and technical excellence, with over 40 years of industry leadership. This role is ideal for technically skilled professionals who are passionate about database technologies and committed to delivering exceptional customer support.

Last updated 9 days ago

Responsibilities For Exadata Support Engineer (DBA background)

  • Troubleshoot highly complex technical issues related to Oracle Exadata stack
  • Work directly with customers
  • Participate in weekend rotation and shifts
  • Drive improvements in product quality
  • Serve as Situation Manager on sensitive customer issues
  • Consult with customers on complex use of Oracle products
  • Create and review Knowledge Articles
  • Contribute to My Oracle Support Database communities
  • Provide strategic technical support
  • Create/utilize automated technology for diagnosis and resolution
  • Conduct on-site customer visits as needed

Requirements For Exadata Support Engineer (DBA background)

Linux
  • Technical degree (BE/B.Tech/M.Tech/MCA/M.Sc) in Computer Science/Engineering/Math/Physics/Chemistry or proven professional experience
  • Greater than 5 years of industry experience
  • Citizenship in Romania or another European Union country
  • Experience with clustering technologies
  • Thorough understanding of Oracle database features
  • Expertise in Real Application Cluster (RAC), Dataguard & ASM/Storage
  • Knowledge of backup & recovery, RMAN
  • Performance tuning and query optimization skills
  • UNIX/Linux administration knowledge
  • Strong problem solving and analytical skills
  • Effective communication skills (verbal & written)
  • English and Romanian language proficiency

Benefits For Exadata Support Engineer (DBA background)

Medical Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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