FCCS Technical Analyst 4-Support
Description For FCCS Technical Analyst 4-Support
Oracle is seeking a FCCS Technical Analyst 4-Support position that combines technical expertise with financial acumen. This role requires a strong background in Oracle FCCS/HFM applications and accounting principles. The position involves supporting federal and government clients, making it essential for candidates to have US citizenship. As a Principal Technical Support Engineer, you'll be responsible for investigating and resolving customer issues related to financial close and consolidation processes. The role offers comprehensive benefits including healthcare, retirement plans, and work-life balance initiatives. Oracle values diversity and inclusion, operating with integrity for over 40 years. The position offers competitive compensation ranging from $66,200 to $141,300 annually, with opportunities for equity. This role is perfect for professionals who excel in technical problem-solving and customer service, while having a strong foundation in accounting and financial systems.
Responsibilities For FCCS Technical Analyst 4-Support
- Investigating and analyzing customer issues with financial close and consolidation
- Resolving data inaccuracies and out-of-balance issues
- Handling functional and performance issues
- Bug/update resolution for Cloud SaaS applications
- Serve as main point of contact for customers
- Facilitate customer relationships with Support, Development teams, and internal Cloud support groups
Requirements For FCCS Technical Analyst 4-Support
- BS or equivalent experience in Computer Science, IT, or equivalent with 3.0 GPA
- 6 years experience with Oracle FCCS and/or HFM
- Professional/technical support experience
- Solid understanding of Oracle FCCS and/or HFM applications
- Accounting skills including close and consolidation
- US citizenship required
- English language proficiency
Benefits For FCCS Technical Analyst 4-Support
- Medical, dental, and vision insurance
- Short term and long term disability
- Life insurance and AD&D
- Health care and dependent care Flexible Spending Accounts
- 401(k) Savings and Investment Plan with company match
- Flexible Vacation
- 11 paid holidays
- 72 hours paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
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