Fusion ERP Technical Analyst 4-Support

Oracle

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Orlando, FL, USA • Colorado Springs, CO, USA

$66,200 - $141,300

Backend

Mid-Level Software Engineer

Hybrid

7+ years of experience

Enterprise SaaS

Description For Fusion ERP Technical Analyst 4-Support

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Position is supporting our Federal clients and requires US Citizenship.

Shift starts at 1:00pm PST.

Key Qualifications:

7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Fusion ERP Financials Cloud Applications
Broad understanding of modules such as General Ledger, Payables, and Projects, as well as how Fixed Assets integrates with these modules
Asset Lifecycle flow, common enterprise structures setup, transaction processing, interfaces, business processes, period close processes, and activities
Knowledge of implementing local and international accounting standards and regulations related to fixed assets accounting
Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database
Experience with Oracle's recommended implementation methodologies during implementation phases and data migration processes
Understanding of the security model within Oracle Fusion applications, including roles, permissions, and data security

Career Level - IC4

Last updated 2 months ago