High Availability Technical Analyst 4-Support

Oracle, a global leader in cloud solutions, is seeking a High Availability Technical Analyst to join their support team. This role combines deep technical expertise in database management with customer-facing responsibilities. The position offers an opportunity to work with enterprise-level database systems and critical infrastructure while providing strategic technical support to ensure customer satisfaction.

The role requires extensive experience in database architecture, particularly with Oracle systems, including backup and recovery management, Data Guard environments, and Enterprise Manager. You'll be responsible for diagnosing and resolving complex technical issues, often working directly with customers through on-site visits when necessary.

As a Principal Support Engineer, you'll be part of a team that values both technical excellence and strong communication skills. The position offers competitive compensation ranging from $64,200 to $141,200 annually, along with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and various other perks.

Oracle provides a stable yet innovative environment, having been an industry leader for over 40 years. They emphasize work-life balance and offer opportunities for professional growth and development. The company maintains an inclusive workplace culture and is committed to diversity in its workforce.

This role would be ideal for an experienced database professional who enjoys problem-solving, has strong customer service orientation, and wants to work with enterprise-level systems in a company that values both technical expertise and professional development.